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CC
Celeste C.

04/13/2015

Provided by YP.com

I was very disappointed with my experience here, especially after reading the other glowing reviews. I had a miserable four months leading up to my visit: At least three other repair shops failed to diagnose the reason my car would not start intermittently. One out-of-town shop replaced my battery (I travel for work); another in town replaced a few ground wires. NONE of them recommended a starter replacement.



After looking online, I decided to try C.A.R.S. The manager assured me that no unnecessary repairs would be recommended. Somehow it was determined that a new starter was necessary, and $335 later, I was sent on my way with promises of a consistently running car. However, my remote starter no longer worked. I was told they knew nothing about remote starts, and I had to take the car back to where it was installed to fix that particular problem (even though it was caused by their work).



Two days later, in a parking garage downtown, my car didn't start. When I called C.A.R.S., I was told have the car towed myself. I had used my yearly AAA allotment for this problem, so C.A.R.S. recommended a company that would tow for $90. What company doesn't stand behind their own work enough to offer a tow for an unfixed issue? The garage security helped me start the car (which wouldn't take a jump) and he suggested the problem still might be the battery.



I immediately drove the car to a local affiliate of the company that replaced the battery. The remedy to my problem? A very-corroded ground wire. Within 30 minutes, the wire was sanded - FOR FREE, reattached, and my problems were over, except that I paid $335 for a new starter that I didn't need and my remote start still does not work. At least I've narrowed down the list of places to take my car; it will NOT include C.A.R.S.

K
kor.rruotolo1839

01/16/2011

Provided by YP.com
Trustworthy

First-rate. Highly professional. Trustworthy. They do great work.

R
rr.kor28584

01/14/2011

Provided by YP.com
Competitively priced

Professional mechanics and excellent customer service. Competitively priced and trustworthy.

A
annetest.lee8410

10/06/2010

Provided by YP.com
Trustworthy, fast, and friendly

I have been going there for years, and have always found them to be trustworthy, fast, and friendly.

L
lynn.kohn8223

10/02/2010

Provided by YP.com
Your service is impeccable.

The way you helped me without an appointment meant a great deal to me and I would tell them about my experience.

N
neil.wheeler7717

09/28/2010

Provided by YP.com
Very fair pricing

Very good work. Very pleasant to work with. Very customer focused. Very fair pricing.

W
wcrum.fred15

09/28/2010

Provided by YP.com
Competitive price

I just gave another referral card to an employee of mine. Service, quality workmanship at a competitive price--AND Joanie & Steve Pratt.

B
brooksbeanwendy767

09/23/2010

Provided by YP.com
Honest

attention to detail, good follow through, honest appraisal

J
jim.sheehan1177

09/14/2010

Provided by YP.com
Honest

It is an honest repair shop, not just trying to get the most money from you.

E
eric.bowling1210

09/12/2010

Provided by YP.com
Honest and friendly.

They take the time to diagnose and research the problem. Honest and friendly.

J
jmiller.michael7911

09/10/2010

Provided by YP.com
DO A GREAT JOB

A LITTLE PRICEY,BUT DO A GREAT JOB.ALSO YOU HAVE TO PAY FOR A ESTIMATE.

D
docter.mark274

09/10/2010

Provided by YP.com
polite and very knowledgeable

CARS mechanics are polite and very knowledgeable and our problems were always corrected quickly and at a reasonable cost.

M
mike.vaughan8310

09/09/2010

Provided by YP.com
I trust the staff

I recommend CARS at Polaris to friends and neighbors regularly. I trust the work and am always well treated. I trust the staff as well - I always feel they are looking out for my best interest.

S
sara.knox8511

09/08/2010

Provided by YP.com
I recommend CARS

I recommend CARS to most people that ask me about repair needs

B
bownas.jim681

09/03/2010

Provided by YP.com
specialize in quality of work

CARS at Polaris may not specialize in any mechanical area, but it certainly does specialize in quality of work and in customer service.

L
lewis.rro674

09/01/2010

Provided by YP.com
I am confident

I am confident of the abilities of the staff to accurately diagnosis and remedy problems without trying to take advantage of someone with limited knowledge of engines etc.

S
s.lysinger794

08/27/2010

Provided by YP.com
Be happy.

You can trust them. Go to them. Be happy.

R
rmartin2374

08/26/2010

Provided by YP.com
They did a great job

I went in for brake service and an oil change. I was worried that my car wouldn't be fixed properly after they were finished, I've had bad experiences in the past with dealers and a "quick change" brake place. They did a great job and they are reasonably priced. I will continue to use CARS at Polaris for future needs. I highly recommend them.

D
dennett.jimmy7724

08/26/2010

Provided by YP.com
Good place

Great customer service and the repair got done as needed. Good place to trust your vehicle to the pros:)

N
nafziger.ed857

08/25/2010

Provided by YP.com
Best auto repair shop I've found

Honest and reasonably priced. Very friendly and courteous staff. Best auto repair shop I've found and I never intend to use anyone else.

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Phone: 614-263-5551

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C A R S @ Polaris

Categories
Engine Rebuilding & Exchange, Auto Engine Rebuilding, Auto Repair & Service, Auto Transmission, Automobile Electric Service, Brake Repair, Tire Dealers
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