Smitherman's Hardware & Equipment
1305 Lewisville Clemmons Rd, Lewisville, NC 27023
Reviews
10/22/2016
Provided by YP.comExtremely dishonest. We took my Husqvarna riding mower (in wonderful condition at the time) to have the transmission looked at a while ago. After nearly a month of no contact we called and were told the estimate. When we came to pay the quoted price a few days later, they "could not find" our mower and had a manager come talk to us about how it wasn't going to be worth it to pay for the repairs and recommended us look at their used mowers. We told them we would come back to pick ours up, but when we came (a week later) they claimed the mower's hood had been stolen and gave us $50, but refused to show us the videos from their security camera or explain why they left it outside for a week and kept saying they had no idea we were actually coming back for it. The mower is missing a hood, lights, multiple knobs, etc. It had clearly been used as a pull-a-part for other repairs but they continue to be dishonest and trip up on their stories. When I tried confronting the staff I was laughed at and patronized. I hate to bad mouth a small business like this, but I am appalled at their actions and attitudes.
More Business Info
Power for your great outdoors!
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- General hardware, Lawn and Garden products, Lawn and Garden Power Equipment, Automotive and Light Truck Supplies, Repair Shop. Rental Center (Light Construction, Yard Tools)
- Brands
- Daddy Petes Garden Soils, Echo, Gates Hydraulic Hose Service, Husqvarna, Simplicity, Snapper, Stihl, Wright Mfg.
- Payment method
- discover, visa, mastercard
- Location
- Conveniently located on the edge of Lewisville, Clemmons and Winston Salem
- Amenities
- Product Knowledge. Friendly and Knowledgeable Associates. Personal Service. Different Product Lines. Rental Center. Equipment Repair Center. Hydraulic Hoses made and repaired on site.
- Associations
- BBB, NFIB
- Other Link
- Categories
- Auto Repair & Service, Construction & Building Equipment, Garden Centers, Hardware Stores, Lawn & Garden Equipment & Supplies, Lawn Mowers, Rental Service Stores & Yards, Saws, Tools