Enterprise Rent-A-Car

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CLOSED NOW - Opens at 8:00am

This company, especially this office, are *very* customer-service oriented! The staff shows genuine concern for you when you're in need (your car's in the shop, etc.), and they will help you. The pick-up service is impressive - not every rental company does that. Kudos!

This was my first time reserving with Enterprise and the experience was not so great! Showed up on our scheduled pick up time and location just to be told that the they did not have the 15 passanger that I had reserved to get to Alabama to attend a wedding with other bridesmaids and groomsmen. Had to wait the next day to get a van and lucky because someone else had canceled their reservations. Due to the rental mix up the wedding had to be pushed back several hours. Even though it started off bad I would like to take the time to thank and praise a wonderful young lady named Holly who works at Enterprise at the High St location here in Lexington, Ky. She was very concerned, understanding and pleasant, she went out of her way to meet our needs and would like to thank the distric manager for going out of his way to try and fix things and for looking further into the situation. We are very greatful, thanks!!!!