Penn Station East Coast Subs
1719 N Broadway, Lexington, KY 40505
Reviews
07/24/2018
Provided by YPmobileWhen I walked in the store there were three young adults working in the store. One was dancing, flipping her hair over where the sandwiches were made. Upon returning home and starting to eat we realized that the sandwich that was supposed to have extra meat didn't and it was put on the other sandwich. I called and asked to speak to a manager, which was the young kid that made my sandwich and I was told to bring the sandwich back into the shop. I asked why should I leave and drive all the way back over there for a mistake you made. He then hung up in my face. I called back and the young girl that was working there answered and said she was the manager. I ask her if she knew that the young man hung up on me and she said yes and started laughing. I asked for numbers for the owner or GM and she gave me all wrong numbers intentionally. No customer should have to deal with this type of behavior and these young adults should be supervised. The GM stated he was going to talk to them, but they are usually not like that. From my first impression they are usually like that. They are too young to be handling a store on their own. I would not recommend visiting this store.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Payment method
- cash, discover, master card, visa, amex, android pay, apple pay
- Neighborhood
- Elkhorn Park
- Other Link
- Categories
- Sandwich Shops, Restaurants, Take Out Restaurants
- Other Information
Cuisines: Take Out, Sandwiches