Because it makes such an impact, choosing new flooring can be a tough decision. Thankfully, RiteRug Flooring makes it easy for homeowners to have confidence in their choice. Our showrooms include a huge selection of contemporary and classic carpet, hardwood, laminate, luxury vinyl and tile for every home, every style and every budget. Picking the perfect floor is easier with help from our in store consultants. Weâ??ve been around since 1934, so weâ??re uniquely qualified to help homeowners with their flooring options. RiteRug has flooring for everyone at the lowest prices. We also have special financing options available.
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Reviews

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Nate E.

12/17/2019

Provided by YP.com

BUYER BEWARE! The attitudes, customer service and business practices of this company are deplorable.

We never received a proper contract, they installed our floor the wrong direction, customer service was an absolute joke, the manager stuck her tongue out at my wife, they refused to fix the job without signing a legal document stating we would not post reviews like this...

Terrible, terrible business practices. They should be ashamed.

YPMobile User

03/01/2013

Provided by YP.com

H
hooshang

01/14/2013

Provided by YP.com

There are two Rite Rug stores in Lexington, Kentucky. My wife and I decided to check the one in Helmsdale Place only because of a customer review and recommendation in “Rite rug customer rating review Lexington KY” (please see Destiny’s review below).







destiny… 06/17/2012

“I shopped all over town and figured the big boxes would be cheaper. Home depot and Lowes couldn't come anywhere near the price given by Riterug. They were identical products and identical services. Riterug was THOUSANDS cheaper than there closest competitor. I first went to the one on fortune drive and couldn't get any help (maybe the guy was just having an off day) but then I went to the one behind cheddars off of man of war and they were great! I tell all my friends. And the floors look great and speak for themselves.”







Destiny is 100% correct, we were also very pleased with our visit to the store, the hardwood floor purchase, the installation and all other help that we have received from them (especially from the store manager Alan Roberts).







We highly recommend contacting Alan for any flooring advice and purchases because he is very knowledgeable, professional, patient, honest, and he never pressures you to make a quick decision like most other sales people.







As an ex-sales manager, I recommend Rite Rug Company use Alan Roberts as a training instructor for all their stores, specifically those in Ohio (if they want to increase their sales and improve customer satisfaction ratings). Alan Roberts’ management style and experience can greatly help the company.

T
trentgarrison

08/27/2012

Provided by YP.com
Pretty good experience. I wou...

Pretty good experience. I would consider them professionals. They forgot to do a few small things, so I called and talked with Andrea and Josh and they quickly sent someone back out to finish the job for free and put the closet doors back up. I would go there again.

D
destiny.elucidas

06/17/2012

Provided by YP.com
I shopped all over town and fi...

I shopped all over town and figured the big boxes would be cheaper. Home depot and Lowes couldn't come anywhere near the price given by Riterug. They were identical products and identical services. Riterug was THOUSANDS cheaper than there closest competitor. I first went to the one on fortune drive and couldn't get any help (maybe the guy was just having an off day) but then I went to the one behind cheddars off of man of war and they were great! I tell all my friends. And the floors look great and speak for themselves.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: 859-543-0906

Brands
armstrong, resilient
Payment method
discover, check
Neighborhood
Liberty Area
Other Emails

Category
Business Brokers
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