Touchstone Properties, Inc.

Write a Review859-523-2363

Boy if I knew then what I know now...Lynne Dunn, the property manager, is a disgrace and should be fired and sued in court. Within our first month of living on Hagerman she was in breach of the lease agreement. If we could have found another apartment in a timely fashion we would have moved. Unfortunately, I was naive and willing to give her the benefit of doubt as she was nice upon our first meeting. Shame on me. Lynne consistently violates the Kentucky Landlord and Tenant Act by barging into the units or authorizing her maintenance team to do so without proper notice. Tenants have the right to receive reasonable notice before anyone enters the unit. You also must consent to the date and time of them entering, within reason. I STRONGLY SUGGEST THAT YOU DO NOT RENT FROM THIS COMPANY. If you do, make sure that you receive and agree/sign the move in damage list. Kentucky requires landlords to give new tenants a written statement on the condition of the rental unit at move-in time. Most of these rentals that she is in charge of are all old homes that do have damage. Retain that original copy and also the damage list that you are entitled to upon the final move out walk through. You cannot be held liable for previous damage to the dwelling, which Lynn will attempt to do if you are not vigilant in keeping these forms. Most of the unethical things Lynne Dunn has been able to get away with is due to the fact that she is renting to college age students that do not know their rights as tenants. The security deposit, that she will attempt to keep, MUST be held in a separate escrow account and returned to you IF there is no damages, beyond normal wear and tear, to the dwelling (caused during your occupancy) listed on the move out damage list. IF a move out damage list was not completed or signed by you and her, because of her negligence which is not uncommon, you are entitled to your deposit within 30-60 days of requesting it. If she refuses you can sue her for the deposit and legal costs in court. The security deposit is for damages, not for fees or pet rent or any other reason that she will tell you. She cannot, by law, keep your security deposit for any other reason unless written and agreed to in the lease so be sure you read it! With the growth Lexington is experiencing there are tons of places to rent from that treat their tenants respectfully, as they deserve to be treated, and follow the law...unlike Lynne Dunn!