M & L Chrysler Dodge Jeep Ram

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I bought a 2000 Dodge Durango R/T and we though it was a great SUV, it did great on the test drive and everything seem to be great we in did all the paper work and we where happy that we bought a new SUV. So after the Durango sat over night everything cooled off the next morning my wife had to go to work so she started to SUV and let it warm up to normal temps and when she put it reverse the Durango shut off, so she started it back up and put it back in reverse and it did it again, at the point she getting mad and calls me I go and look and I tried it and did the same thing. So after that we took it back to M&L motor and have them look at it and they said they can't find anything wrong with. So after it kept doing it more and more and every time we took it back we got there is nothing wrong with it. So I took it some where else to look at it and after a half day looking it was my reverse band in the transmission. and after I found out and told M&L motor what it was I get told sorry but can't help you and then they said they have no paper work of them looking at the Durango. So now after spending almost $2,000 it is fixed but not from M&L motors. SO PLEASE STAY AWAY FROM THESE PEOPLE THEY DO NOT CARE FOR THEIR CUSTOMERS AND DID NOT OFFER ANY HELP TO FIX IT ALL WE GOT WAS WE CAN LOOK AT IT FOR A PRICE. SO IF YOU ARE LOOKING FOR A CAR OR TRUCK I WOULD STAY AWAY FROM HERE AND GO SOME WERE ELSE.

Just had the pleasure of purchasing a new 2014 RAM 1500 truck from M&L Motors. I had been looking for a new truck for over 2 months and had searched the entire state of NC for the truck that I wanted, which amounted to over 30 dealerships.



Most of the local Dodge dealerships employed the same sales tactics (taking your keys, wearing you down by using several sales people, not listening to what features you wanted, not giving you fair market value for your trade-in, and trying to get you to sign a deal that you weren't comfortable with). I never had this experience with M&L motors, they were attentive, courteous, respectful of my time, and bent over backwards to earn my business.



M&L Motors didn't have the truck that I wanted, but they were able to work a deal with the Dodge dealership in Fayetteville to purchase a truck on my behalf that had all of the features I wanted. Gary Graves was a wonderful sales person, he worked really hard on obtaining the truck from Fayetteville, and through a little back and forth negotiations, was able to secure an acceptable trade-in price for my current RAM 1500 truck.



Gary was in constant contact with me during the entire buying process and even personally delivered the truck to my home in Kernersville from Lexington (to save me hours of paperwork at the dealership). Now, that is excellent customer service!



I would recommend M&L Motors to anyone looking for a new car, truck, or SUV and I will be sure to tell everyone that I know about this dealership's excellent customer service.