Elida Road Tire Service
4240 Elida Rd, Lima, OH 45807
Reviews
05/04/2013
Been a long time customer since the 80's was surprised at this treatment.Company did not adhere to the terms set at the time of receiving the vehicle on 5-1-13. Communication was non-existent between the office and mechanics. I called their offices apprx. at 4:52pm on 5-1-13 to reiterate the details of the desired work which was to only charge the a/c system not to disassemble or repair anything. I told them I suspected that the O-rings at the A/C condenser were not going to work properly and only to put a small amount of 134-A into vehicle and check for leak. If in fact it did leak I would get the correct O-rings and install them my self. I received NO phone call until their mechanics wasted an undisclosed amount of 134-A after which they proceeded to change the O-rings and replaced them with the same style O-rings and proceeded to waste even more 134-A. At this point they called me and told me I needed the GM style O-rings, which I then asked why they didn't call immediately at the discovery of a leak. I did not authorize any repairs or disassembly of any kind, only to add 134-A to check for a leak and if no leak was found then proceed only to charge the system. At my discovery that they disassembled parts, I negotiated a cost deduction because of their error, but was only told that they would take care of me. so after they put the right O-rings in, they price gouged me to install 2 O-rings that only took 5 minutes to install at a cost of 65.00. I was expecting a bill in the 165.00 to 190.00 range and ended up with a 240.00 bill. I strongly believe that they charged me such a ridiculous amount just to change two O-rings to try and recoup some of their cost due to their miscommunication within their offices.
06/26/2012
Long time customer great guys upfront on the charge and estimates always right on money. Very fair, very honest people. I would feel comfortable having my wife or daughters take their car to be repaired and not worry about being taken advantage of or oversold on unneeded work.
05/21/2010
I really appreciated the honest of the service men. I was told I needed new brakes at another car repair shop and to find out I just needed new brake pads. They saved me alot of money, and we were very conscious of my time. Got me on the road very quickly.
05/12/2010
These guys were excellent. They got me in and out very quickly. I had my jeep there for a check-up as well as oil change and filter. They did what I asked for and they told me everything else was fine - how often do you hear that? Anyway I would recommend these guys - fast, friendly, and professional.
10/05/2008
Provided by YP.comvery honest, no problelms did not sell more than i needed
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 419-331-9760
Phone: 419-331-1903
- Payment method
- amex, debit, discover, master card, visa
- AKA
Elida Road Tire Service LLC
Aar-Elida Road Tire Service L
- Other Link
- Categories
- Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Brake Repair, Mufflers & Exhaust Systems, Tire Recap, Retread & Repair, Towing, Truck Service & Repair, Wheel Alignment-Frame & Axle Servicing-Automotive