Erickson Refuse

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They pick up yard waste. Where we came from that didn't happen. In fact they pick up anything we leave out if we call ahead for unusual items. We think they're great.

Worst service I've received from any company in any industry....From day 1 of service, I was supposed to receive recycling containers and recycling service in addition to regular garbage services. I called once a week for 5 weeks before they ever showed up with the recycling containers. On top of that, we've had the recycling containers for three weeks now and they've not picked up our recycling once even though it's been at the curb. Tired of messing around with this company so I'm changing providers.

Erickson Refuse in unresponsive. Most recently...they didn't pick up bound branches and bagged yard waste that my family spent 2 entire days cutting and binding correctly to meet their disposal standards. When I called the "office", I was told they made a mistake and would send a truck to pick up the expanse of branches, etc. first thing the next morning. AND they didn't. No one was interested in helping me resolve the issue in a fair, timely manner...even though they admit the fault is all theirs.

I've called 5 times to ask Erickson Refuse to deliver a new garbage can/toter to us, because they broke ours. No response and now I'm going on week 2 of not having a garbage can. This can't possibly be how they run their business?? I will be reporting them to the City of Lincoln.

if possible, find another hauler. They do not get back to you when you call with a question. They seem to forget when you do make a request. They charge you $7 for one time grass pick up when the most you may have put in with you garbage would be 4 or five small branches off a trellis.