VA Nebraska-Western Iowa Health Care System

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OPEN NOW - Closes at 4:30pm

My first trip there was to the eligibility office. The office I expect many go to for their first visit. There were two of us older veterans waiting to see this person. She came out and asked if we had a short question she could answer, we both said there to find out what benefits their VA had for us. She looked concerned, looked at her clock, and said "I close at 4 O'clock". She was making alot of small talk with who she had in her office, after she started talking about who used to own Menards I had enough and walked out. Went and provided first imression feedback to Hospital Administrator, seemed like a caring and professional guy who said he would address the issue.

Waited an hour to see someone on Saturday for a walk-in. No luck. Scheduled Wednesday at 4:30, but they were running behind so I wasn't able to see anyone before I had to leave for a 5:30 class. Have had a painful rash with blisters that's starting to look like MRSA for a week and a half. They recommend I go to the emergency room at the Omaha VA or call next week to try to schedule something "if it's not looking better". Wish I could afford civilian care.

This is a terrible facility. They don't give a damn about veterans, only covering their butts and getting a bonus for horrendous healthcare. They should be shut down and veterans allowed to go to private healthcare providers. Socialized healthcare doesn't work and one size fits all is a damn joke. Shut them down.