Willet Construction Inc

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Normally have had a great experience. Called the company for a minor repair on support pillars; said he was about to go on vacation and set a time to come out over two weeks later. On-site it was mentioned that it was a structural thing that he personally would repair within two months. Three weeks later with no estimate received, I called the company for an update. Got a call that they were "too busy" for a minor job right now, even though it was communicated they were the only company we contacted (and were happy to wait 6 weeks for a response from) and have spent a large sum of money with in the past. I understand now is a busy time for their industry, however the lack of communication over the 6 weeks where we could have been getting other estimates is not excusable, especially after our family has spent fairly large amounts of money in remodels in the past.