Hauns Automotive & Radiator Inc.

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OPEN NOW - Closes at 5:30pm

We had our cooling fan recently replaced at this repair facility. After less than a month, the fan would stay engaged after the engine was off and eventually draining the battery charge. When I had another mechanic look at the car before I took it back in, he noticed that the fan relays were improperly installed on the fan housing with tie straps. Also, when he wiggled the relays with the car off, the fan turned off. He highly suspected that the relays being incorrectly installed was the most likely cause of the fan staying engaged after the car was off and draining your battery. When I returned the car to Hauns Automotive repair, I informed them of my concern of the relays being improperly installed. This is when the mechanic stated the relay housing fell apart on the old fan assembly. He also stated that when he installed the new fan assembly, the fan relay housing was not on the new/replacement one and that is why he used tie straps to secure the relays. I requested that the car be repaired in the same fashion that was before the repair with the relays being properly secured. Hauns response was that we do this all time when a part does not match the removed part. Getting charged nearly $450 for the repair, it should be like the factory set-up much as possible or at the least safe and operational. I asked that we discuss a plan that would make both of us happy and Hauns was very rude, demeaning, yelling, and demand that he would only repair it again with a fan that had match the previous one by me paying for the price of the part plus labor again. To make it right that was not my mistake should have been the price delta in the part and they install it again since it was not done correctly the first time. Especially, knowing that they had to do what I call a “backyard” mechanic move. Boasting about his years of experience and having this type of repair leave his shop would be very embarrassing.

By far the worst garage I've ever been to. I took my vehicle in because of an emissions problem. They said it was a timing chain, which i paid 1700 dollars for. Then they said it was a warped head and that they replaced it out of their pocket. In fact they didn't replace it. They called late saying the vehicle was done and that they would leave the keys on the floors for us to pick it up. When we did, it still had all the problems plus over heated to the point the radiator was ruined. They told me that often when you fix something it causes something else to go wrong. We will be in court for months trying to get them to be honest.

What a great experience. My air conditioner was broken. My regular mechanic quoted me $1,000. I called Hauns. They fixed the air conditioner in my Kia minivan for $600. It only took a day. If you are looking for great service & price you should go to this place