Wayback Burgers

Write a Review813-681-2874

CLOSED NOW - Opens at 11:00am

Worst Customer Service EVER! I went online to order and did not want to enter my credit card info online. So, I kept my order up on the computer and called my order into the business. The cost was different than what was on the computer. I asked the representative why was it different and he told me to hold on (I thought he was going to find out the answer to my question). Next thing I knew someone else picked up the phone and asked how could he help me. Well, I explained my order and asked why was the price different. Chris, the co-ower, was the person I was speaking with told me that the online price was wrong. I asked Chris if he would honor the online price and he told me "NO". I then asked if I would have placed the order online then he would have to honor the price and Chris replied: "I would have change the total charge when you came in to pick up your order." I was truly appauled. What kind of customer service is that????? Maybe the co-owner needs a class in customer service or close the business because of lacking the basic politeness to potential customers!