Mane Street Cutters

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OPEN NOW - Closes at 5:00pm

Linda Whittaker at Mane Edge off 9116 W. Bowles Ave in Littleton, CO treated my mother and me horribly, all over a haircut. My mom (Cathy) purchased a deal at weeklyplus.com. Unless you live under a rock you have probably noticed we are approaching a blizzard today 3/23/13. A huge amount of businesses are closing, including all the banks. I find it ridiculous to expect someone to risk an accident for a non-emergency related appointment. Cathy called in to reschedule her hair appointment due to the weather. Linda proceeded to tell her that her deal would be void if she didn’t make it. Based on the website she also originally lied about having a booked schedule.Cathy called and was hung up on twice. She asked for the manager/the owner (Megan) and she has the day off. I then called, at which point she threatened to call the police on us for harassment and hung up. I can completely understand that there is a 24 hour notice cancellation agreement, however, this should be an exception. Especially since she was trying to reschedule for another day and not completely cancel the appointment, or get a refund.I would like to add that I hope this does not negatively affect anyone else who works there, as I have obviously not had any type of encounter with them and Linda Whittaker’s actions should not affect their business.In sum, STAY AWAY FROM THIS LADY if customer service is a large factor in whom you decide to do business with—I know it is for me and my mother. It comes down to common sense and common courtesy.