Pilgrim Furniture Mart

Write a Review603-444-2033

I ordered furniture and was told that it would be delivered in 2-4 weeks. just after 2 weeks I called to find out a status to get a better idea of when it would be delivered and was told that it had been discontinued. I asked why I did not receive a phone call and was told that they would not have known until they called to find out a status. When I told the owner that I was very upset he said " I dont know what to tell ya." I said " So had I not called for 4 weeks to find out when my furniture would be arriving, I would not have found out until then that it had been discontinued?" He sad, "Thats right." I find that unacceptable and poor business. He was very rude and when I expressed that he was being rude he told me that I was being unreasonable. I cant imagine that any other customer would not be upset after waiting for furniture to arrive only to be told weeks later that it had been discontinued. My experience was disappointing to say the least. I will not recommend them to anyone.