Willows Apartments

Write a Review315-457-9556

CLOSED NOW - Opens at 8:00am

We lived there for 4 years, we had limbs from untrimmed trees fall on our vehicle in the parking lot, and being handicapped the one handicapped spot available, was always taken by non handicapped. Several requests for the "courtesy" dryer in the laundry area to be repaired, went unanswered. At the time of lease, we inquired if smoking was allowed in the apartment, and they said yes nowhere in the lease did it say otherwise. When we moved out in May 2016 giving the required 30 day notice, we were informed 24 days later that we were being charged the full deposit of $750 for cleaning of walls, carpet, refrig and stove. Yes walls had nicotine and carpet, as we only vacuumed it no shoes were worn in the apartment. Refrig was clean, oven/stove needed light cleaning. We were expecting maybe $200 off the deposit for cleaning walls (1 bedroom apt.) and shampoo of carpet. Also, we paid our rent on time or early EVERY month for 4 years and are a quiet older couple.