Chameleon Pools & Concrete

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I would avoid Chameleon Pools and Concrete at all costs. After doing a decent job at my place (it has odd markings that they said would go away and haven't) they did a job at my neighbors and my fathers houses. They screwed up my neighbors so bad the owner, Bob, came over to see it. Bob got into a FIGHT with the sales guy on my neighbors premises. Bob then argued with my neighbor, not wanting to compensate them for screwing up, and left the job unfinished. Then after a few weeks my fathers concrete started to show oil marks and looked bad. Bob came out there and was completely disrespectful and rude and walked out in a fury offering no options to my parents to correct the ugliness. After several weeks, my 60+ mother and father went to their office, after Chameleon wouldn't return any calls, to drop off a note and to talk with the office manager, Eric. At that time, Bob verbally and the PHYSICALLY ASSAULTED my father! As my father was walking out, from behind Bob pushed my father. Bob then yelled at my mother saying "did you see him push me?" My father never touched him and has filed a small claims suite against him and is pressing charges against Bob. The owner is obviously crazy and has anger issues, and Chameleon does poor work! They're 0-3!

I would also question the first review here saying Bob is great. I would bet he wrote that trying to balance all the other reviews saying the opposite!

So, if you want this type of behavior when paying someone thousands of dollars, then they're right for you! But likely you want someone that does quality work and is of quality character!, and therefore you should LOOK ELSEWHERE!

Investigate before signing a contract!!
Without a doubt, this is the worse, most unprofessional company I have ever dealt with. We were contacted to have them install a stamped concrete patio in our back yard. After completion, issues with the job arose. Numerous phone calls were never returned and it took a trip to their business to get anyone to come out to assess the unacceptable condition the patio was in.
We had to take them to court to get any satisfaction out of them and won a judgment against them for what the judge determined to be a job "not performed in a workmanlike manner". Furthermore, he found that "the reasonable care and competence owed to the claimant was lacking ". The judge went on to state that he had surmised from the evidence provided to him, that "the stamping/antiquing was not applied properly". What appear to be permanent drip marks cover the majority of the patio.
During the proceedings, the owner of the company stated that he tells all perspective customers that their work is not always perfect. I was never told this, and if I were, I know for a fact, that I never would have dealt with them.
Be careful before you sign anything. From the extremely poor customer relations, to the work performed, I know you could find many in the area who will not put you through what we went through!!!

Worst company to deal with. Please review before doing any work with Bob and Chameleon Pools. I am so upset with myself for trusting this guy and his company. I have spent over $30,000 that were a life time of savings and I have had nothing but issues with follow ups with the company. They were scheduled several times to come back and fix the repairs and never did. It was always next week, tomorrow, then cancel and not answer any phone calls. When I voice my opinion through e mails and voice mails, I get nasty emails from Chameleon pools saying I am verbally attacking them (for services they never showed up to perform and its my fault lol) !!! They act like they built a pool for free and never got paid for it. I have paid my dues, they took my money and ran with repairs that were not finished. I have cracked concrete, leaking pool, plastic strips that were taken off from the steps and never put back. What a waste of my summer arguing with these people.

Worst service I ever had. I was promised verbal services from Bob and never received them. Bob is low down & dirty. Make sure you sign a contract & that he does not do the switch & bait on you. Bob's electrician started a small electrical fire in my garage and shut down my electrical gates to my driveway for weeks. He tried to blame the installed of my gates for that problem. Bob is a straight up crook. After your pool is installed he is AWALL. He does not take responsibility for his faults. He blames others. DO NOT TRUST THIS GUY.

The other review on this page sounds like it might've been the customer. They built a patio for a friend of mine, they did my driveway on my old house, and installed a garage floor and driveway in my new place. I will defintly deal with them again. Bob is great and so is the office crew.

They've serviced my pool for years and have always been helpful! Great office staff and really knowledgable crew.

This company doesn't even rank one star in my book. I recently contracted this company to clean and open my pool. Not only was the job not completed correctly, I have been ignored, screamed at, hung up on and promised that the problem would be resolved. They were already paid and on top of the invoice paid about $80 more to fix a problem with the pump which I found out later that their employee was trying to make some money on the side. I was looking for a new pool company to build an inground pool in my new house but if this is the way they handle their maintenance jobs, I'd dig the pool myself before hiring this company. This all started on 5/27/10 and I also lost the cost of chemicals that I was told to put in on that day so when the tech came back (which he never did) he would finish the job. I have never dealt with such an unprofessional company who will take you money and not completye a job. Lastly the pool guy that was supposed to do the service left the filter running without any water in the pool and now it isn't even working correctly which is probably going to cost me more money because this company will not resolve any issues.