Best Buy

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CLOSED NOW - Opens at 10:00am

We went to the Logan, UT Best Buy on Saturday, February 16th. We needed to buy a camera and drop off a computer tower at the Geek Squad. We got assistance at the cameras fairly quickly and the associates were helpful. Geek Squad wait was forever and I couldn't tell if they knew I needed help. Kept getting walked past. Everyone was very busy so I wasn't ignored due to laziness but they were all overwhelmed. After 15 minutes of waiting I was able to flagged someone's attentinon with great effort. I was told they be with me as soon as they could and waited another 5 minutes. Once I was helped they said my tower couldn't be repaired and I was very disappointed to then have to pay $400 for a new tower.I then waited FOREVER standing by the computer towers trying to find someone to help me. It was to the point that my family was very inconvenienced. The staff were very nice and seemed to be knowledgable but this Best Buy probably needs more staff on Saturdays.

This week I bought a $399 laptop with all the works that the local staples couldn't touch. Also there isn't much else to compare it to in Logan. Walmart has laptops but that's about it- they have them, doesn't mean anybody there is able to sell them. Especially under their protective glass. Need electronics go to Best Buy.