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Reviews

D4
Dancer 4.

08/13/2018

Provided by YP.com

I can't say that I love this community anymore beginning this summer. In the previous years that I have lived here the management team was amazing. They were willing to go out of their way to help with whatever you needed and they had direct answers to several questions, and if they did not they would make the effort to find out. They just restaffed though and the new management is TERRIBLE!!!! They do not work with your needs and they seem to always have a problem with something that you have requested, the head of the complex Tilisa Lapuaho especially. They had the residents that were not going to live there for the upcoming year move out August 4th, but are not allowing the residents that are staying to move into their new apartments until August 20th!!! They never have any answers to any questions that I have and seem to just beat around the bush because they don't know. An individual that I know accidentally signed her contract saying that she would pay the 1 time payment of $1,6000.00 for the year but was not aware that she did so. She tried to contact them to ask them if they were able to change it over so that she was paying the monthly payments but they told her that was not possible. They then sent out an email 3 days later saying that that specific date was the last day that they could change their payment plan. THEY TOLD HER THAT IT WAS NOT POSSIBLE!! It's a click of a button! How could it be so hard! What if the resident wasn't able to pay the fee at the time! What if an emergency came up and they didn't have the money! Also, majority of the apartments have been redone, but the ones that haven't are disgusting. They do a terrible job at cleaning the apartments before the new residents move in but seem to do a great job at fining us when during the clean checks they see something that isn't up to par with what they would like.

S
student123

10/05/2012

Provided by YP.com
DON'T EVER LIVE HERE! I know t...

DON'T EVER LIVE HERE! I know the reason people write reviews is to only say the bad things but I felt like warning you. The management here is the WORST I have ever seen in my life. They are completely disorganized- losing contracts, assigning people to wrong rooms, unclear payments. Not to mention Oakridge tries to leech as much money out of you as possible with shady contracts and hidden cleaning fees. It is ridiculous. The rooms and kitchens are nice and having a pool and free laundry is great.But it is not worth the price and the uncertainty! I'm moving out as soon as I can. Oakridge if you ever read this- get your crap together!!!!!!!

U
unsatisfied45

09/05/2012

Provided by YP.com
The day i moved in, there was ...

The day i moved in, there was no bed, and no chair. I slept on the floor the first night. There were bloody tissues in my desk. When i moved out, even though the apartment was clean, they took all of my deposit for 'cleaning'



Unfair, and dishonest.

A
austinwl

03/07/2009

Provided by YP.com
Management Issues

Management here is not only unfair but hard to deal with, from charging current residence $25 for room checks. I was charged this fee for a soap ring on the tube. In addition they boot cars in the parking lot. When booted the owner of the vehicle must pay a $70 fee to remove the boot. My roommate and a visiting friend were both booted. Management had no sympathy for us at all. I would not recommend living here at all.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Payment method
check
Neighborhood
Hillcrest
AKA

Oakridge Student Housing

Categories
Apartment Finder & Rental Service, Apartments, Real Estate Management
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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