One Stop Auto Sales

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CLOSED NOW - Opens atTomorrow 9:00am

Through out the process of buying the car their service was great. They worked with my husband and I to get us approved and made the whole process pretty easy. Our car came with a limited 3 month warranty and almost immediately after buying the car the check engine light came on. We called them and asked them to take a look at it but they were very unwilling to work around our schedule. Being full time students/employees it was really hard for us to find a time to go in and have it looked at, especially when they didn't tell us how long we could expect to be there. Leaving the car there was also not a feasible option as we needed it to get around. After finally moving our schedules around we made it in once, they looked at it, didn't really explain what was wrong and sent us on our way. Calling to make an appointment for them to look at it is a pain because you have to talk directly to the mechanic and he is never there. Also when I called I asked them to call me back with information as I was the one taking care of it and every time, even when I told them specifically to call me back, they would call my husband. Eventually we took the car to a local mechanic to have it fixed because One Stop would not put effort in to making sure that we were satisfied and it seemed that they tried to get out of the warranty. In 5 months of owning the car we have replaced the windshield wipers, the battery and a transmission fluid hose and the tire pressure gage is still on and has been since we bought it. The service stops after you give them the money.