The Dump Furniture Outlet
2860 S Highland Ave, Lombard, IL 60148
Reviews
06/30/2018
Provided by YP.comThis was our first time in the store and we had a great experience. Customer service is excellent and they have a very welcoming environment. Nate Brechler the sales consultant that helped us, is very knowledgeable and friendly. He was able to provide us with all the information we needed to make our purchases. I was very impressed because I had a question about a pillow we purchased and I texted Nate with my order number and I got a response in 2 minutes. We are definitely coming back to The Dump.
11/15/2017
Provided by SuperpagesOverall shopping experience was good. But product was delivered with minor defects. Love seat was sold us from display. Before we left store we inspected loveseat and was not noticed any scratches or damages, but when unit was delivered we noticed some scratches on the back part long scratch and one of the legs. Other that that we are happy with the purchase.
09/18/2017
Provided by SuperpagesGreat service from our sales conultant, Laurie Simmons. No pressure, lots of advice and an easy "check-out". Will definitely go back
08/23/2017
Provided by YP.comGreat selection and good service. We always stop there first. We had a great experience and will return
07/29/2017
Provided by YP.comEvery experience is different, but I wish that I'd taken the negative reviews more seriously and not purchased from The Dump. The furniture is beautiful, but, as I'm learning the hard way, is poor in quality. Most of the furniture that was delivered to my home was broken or damaged. The delivery guy was very nice, however, my walls were also damaged by The Dump's delivery personnel. To add insult to injury, trying to get this matter rectified has been a time consuming headache and The Dump has made it repeatedly and abundantly clear that they do not care and are not particularly interested in addressing the concern in a respectful and timely manner. It seems like they adhere to a blame the customer model. This was my first and, obviously, last time doing business with this company. I'd advise checking out Art Van or The Room Place before spending money at The Dump. I sincerely hope that your experience turns out better if you do decide to give them a try.
07/14/2017
Provided by YP.comLaurie Simmons is the best, she's an awesome salesperson and very knowledgeable, she navigated throughout the entire store, giving us the best customer service, she made us feel very relaxed when we decided to make our selection, we are very satisfied with our purchase and we will come back and use Laurie when it's time to make our other purchases. Thanks Laurie.
06/16/2017
Provided by YP.comMirela was very helpful. Upon arrival we were greeted with a polite and smiling face. We never felt pressured into a purchase just guided into exactly what we were looking for. We would definetly recommend anyone to go there and will be back for future needs.
05/29/2017
Provided by SuperpagesGreat service and plenty of inventory.
05/19/2017
Provided by YP.comLaura was so incredibly helpful to find just the perfect pieces for our home. She was not pushy but listened and helped to solve our furniture problems. There was a huge selection of really nice pieces and we had plenty of options to choose from. I would highly recommend as this was an awesome easy experience.
04/09/2017
Provided by YP.comLove this place! Bought a dining room table, and the compliments keep coming! My salesperson Kip was great too! Would definitely go back !
03/18/2017
Provided by SuperpagesGreat Furniture! Great quality! Mirela our sales woman was very informative!
03/04/2017
Provided by SuperpagesVery helpful and quick
02/23/2017
Provided by YP.comThey greeted us at the door and helped us find what we were looking for. The sales man was not pushy and opened to help find us a perfect fit.
02/19/2017
Provided by SuperpagesVery helpful and quick.
02/12/2017
Provided by YP.comNicki has always been very helpful and accommodating to us. She is patient and knowledgeable. We will always go to her for future purchases.
01/24/2017
Provided by SuperpagesHave made a prior purchase a couple of years ago, liked the no hassle sales people. This time around we put money down on a mattress and after much debate between my wife and I we decided to cancel the order. The cancellation was totally hassle-free, no angry salesperson to deal with. Just great customer service. I have told many of our friends how positive our experience has been with your comapnay and will be back to do businee again.
12/05/2016
Provided by YP.comLAURA is awesome knowing all the good things about the inventory and availability of couches she takes the time to help you choose what you want
11/25/2016
Provided by YP.comNice company .great prices and sales team.
we enjoyed the whole experience and the way we were not pressured to buy
11/22/2016
Provided by YP.comAwesome service and selection. Salesperson listen to what we did and didn't want found us exactly what we needed at a price we couldn't beat. We will be back!
09/20/2016
Provided by SuperpagesLen was a great help and got me exactly what I wanted and found the correct way to pay most efficiently. Great guy
More Business Info
- Hours
- Regular Hours
Fri - Sat: Sun: - Payment method
- debit, amex, visa, discover, check, mastercard
- Other Link
- Categories
- Furniture Stores, Home Decor, Home Office Furniture, Mattresses, Patio & Outdoor Furniture, Rugs