Tire Connections

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Had my car towed here when my car almost went off the road with a broken tie rod. When I called to find out if they had even looked at the car yet, Mike Cork told me it needed a starter. I asked about the suspension. He said he thought it was a "no-start". After verifying my name and car info, he stated that he would have to recheck the car - he "got confused". How do you confuse a starter with a tie rod, Mike?!I had to keep calling because he never took the initiative to let me know what was going on with my car, then discovered he was lying and covering up what he was doing - taking the front end a part for things it didn't need! Then he quotes me $1200. He decided to throw in a couple tires to charge me as well. I didn't take it for tires Mike! Now I know why he quoted $1200. He had replaced the starter before I even called the first time, never had authorization to do ANY work, and when I called to tell them that I was getting the car towed out of there, they did a made scramble to replace the new part with the old part before the tow driver got there. I found out from the tow driver that they were "still working on the car". I called my roadside service AAA, and the woman documented everything and then called Mike. He stated to her that he wouldn't able to get to the work for 10 days, but then also told her he was "putting the front end back together." She documented that as well. Finally got my vehicle out this hell hole - and will update when my car gets checked out to make sure he didn't further destroy my car. In which case, there will be a lawsuit filed.

THIS IS THE BEST PLACE THAT I HAVE TAKEN MY CAR TO GET SERVICE. I DRIVE A 06 CADILLAC DEVILLE I TOOK THE CAR FOR OIL CHANGE TO HERITAGE CAD.MY WARNT. JUST FINISH (OF COURS) AND KNOW THEY TELL ME THAT (DEALER)I NEED $1000 OF WORK WHAT THE HELL IS THAT ABOUT. SO I TOLD A FRIEND OF MY MINE ABOUT IT SHE TOLD ME TO TAKE IT TO TIRE COONECTION (BEST PLACE SHE HAS EVER BEEN TO)& SEE MIKE OR TONY. SO I DID I SHOWED THEM THE LIST OF THINGS THAT THE DEALER TOLD ME I NEED IT. THEY WENT OVER THE CAR AND SHOWED ME WHAT I REALLY NEED TO PLACE & HOLD OFF THE REST THEY WOULD KEEP EYE ON IT. EVERY TIME I COME IN FOR THE OIL CHANGE.I LEFT WITH $300 BILLAND I NEVER SO HAPPY FROM AUTOMOTIVE REPAIRE PLACE THEY HAVE A NEW CUSTOMER FOR LIFE......... THANK YOU