Sleep Outfitters

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CLOSED NOW - Opens at 12:00pm

The London Sleep Outfitters is now under new management and is getting a make over inside and out. We specialize in mattresses, adjustable bases, and bedding accesories only (we know sleep!). We take great pride in our store and make our focus on the customer and the experience. If you're in the market for a mattress mention this review and you'll recieve a 10% off discount (excluding tempur-pedic) if you're a tempur customer you can recieve up to $500 in merchandise. Proudly serving London and all surrounding areas!! Just ask for T.W. or Ryan.

We bought a matress, adjustable frame, and a pillow for just over $2200.00 from the store in Lonon Ky. The sales service was good, the delivery was on time and the and set-up went well. The bed seems to be what we hoped it would be. However, they forgot to deliver the ($160.00) pillow. When we noticed the oversight and called the Sales Clerk, she didn't seem to believe us. She said she would check with the manager and call us back. We waited several hours for a call back, and finally had to call the Manager. The Manager was very casual about the oversight, and she did not even volunteer to have the pillow delivered: even though we're less than 15 miles from the store. This seems like a little thing, but it makes me wonder what would happen if we ever have a more serious issue that needs to be resolved. A 15 minute drive would have made the whole issue go away, and it would definately have gone a long way towards showing a little appreciation for a $2200.00(+) sale. Given the whole experience, I think we'll buy from someone else next time.