ACA Automotive
5101 E Willow St, Long Beach, CA 90815
Car,Truck & Motorhome Repairs-Foreign & Domestic ACA Automotive is Long Beach's premier dealer alternative for automotive repair. Providing complete automotive repair for every make and model;while tailoring the service experience to the individual customer has made ACA Automotive a world class facility.Offering 28 service bays. We Offer a 2 YEAR/24,000 MILE WARRANTY on most repairs
Reviews
11/06/2016
Provided by YP.comI made an appointment to have 4 things done. One was urgent, my brakes were very worn. I was there before my appointment time, was told 3 hours. 4.5 hours later I get a call asking if they can keep the car till Monday. I needed my car and they aren't even open Sundays, so what good would that do? I told them to finish what they could.
I asked them to have the shuttle pick me up, since it was only supposed to be 3 hours I was stranded at a shopping center. It took another hour for them to send the shuttle and another hour to get back to the shop. They could have been working on my car during these 2 hours.
6.5 hours having my car, they did the 3 things that weren't urgent (replace wiper blade, front alignment, leaky shocks) . Nothing that should have taken more than 1 - 2 hours. I asked why it took so long and they didn't finish, "I have no good reason" was all I got.
I'm still driving a death trap and wasted a whole Saturday. NEVER AGAIN!!!
10/26/2013
Provided by YP.comGreat customer service, minimal wait time and great value when you use their coupons! Do your car a favor and take it to ACA Automotive.
02/02/2013
Provided by YP.comBad Service and Illegitimate Estimates!
Went there, filled the paper work cause I'm a new customer and service center guy wrote an estimate for brake fluid flushing and a replacement of the exhaust muffler hanger. This is what they told; brake fluid flush - $189.99 when clearly the display up front said $79.99 and even though I told them straight forward all I needed was the exhaust muffler hanger replace they said $80 for inspection only!
I skipped right out of there. Got the brake fluid done for $60 and the exhaust hanger done for $25. Got it all done for $5 more than the inspection!
All I can say, never will I go back there again. They are clueless people that abusive customers who don't know that much in detail about their cars.
10/19/2011
Provided by YP.comThese men are incompetent or liars. They could could not even tell me what was wrong with my Saturn, let alone how to fix it. This cost me $90 for them to try to fix a ‘Check Engine’ light at which they failed miserably. Next, they tell me that it will cost me additional $’s to find the problem and that may not even be enough. Either, they think I am stupid or their ‘limited English speaking technicians’ do not know what they are doing.
08/13/2011
Provided by YP.comYou will be amazed the first, and every time you go to this place. The people are wonderful, and make you feel very comfortable being at an automotive place. I will never go anywhere else. Ask for Victor, Jeff, Maurice, or Adam to help you. They are truly the best.
07/04/2011
Provided by YP.comYou would be very hard pressed to find a more trustworthy auto repair anywhere. They refuse to sell you something that you do not need. They are approved by AAA, in which i have been a member for the last 14 years. AAA recommended this auto shop to me, and i am so grateful and richer. I was told by the dealer that i needed a whole laundry list of work performed on my Ford truck. Low and behold, all that i really needed was a new belt. The service adviser Jeff , took me out to my truck, and went over all the recommended services that the dealer suggested, that were not needed. Where would you ever find that.
06/30/2011
Provided by YP.comYes,Yes,Yes. This is the place to take your Jaguar for any repair. They are honest,quick,and will save you $$$$ wherever they can. I was sitting in the waiting room, with about 5 regular customers that was continually raving about this place. I will be back with our family cars, and will recommend them to anyone that i know.
09/05/2010
Provided by YP.comI brought my car in for new brakes because the dealer said I needed new brake pads. But ACA said my brakes were fine and charged me nothing. I was refreshingly surprised to learn that there are still honest people out there and ACA is honest.
THANK YOU
Kristina Holland
05/20/2010
Provided by YP.comI WAS RECOMMENDED BY A VERY CLOSE FRIEND THAT I MUST TAKE MY VEHICLE TO ACASERVICE THAT I MAY NEED. IT WAS AWESOME FROM START TO FINISH. I TOOK MY 2002 MERCEDES IN FOR A HORRIBLE KNOCKING NOISE FROM THE ENGINE. ALL I COULD EMAGAN WAS A BILL BILL OR A NEW CAR. I RECEIVED A CALL A FEW HOURS LATER TELLING ME TO PICK IT UP. I QUESTIONED THE BILL SINCE I NEVER GOT A CALL AND IT WAS FREE. THE BOLT FROM THE ALTERNATION HAD SOMEHOW WORKED ITS WAY OUT. WOW WOW WOW . SEE ADAM OR VICTOR
09/30/2009
Provided by YP.comI cant believe that i finally feel at ease by taking my 94 mercedes in for the regular service. The moment that i arrived by a friends recommendation, i was blown away. The service department was awesome, and saved me about 400.00 . Why would anyone go the the dealer for the same work and with a longer warranty.
02/04/2009
Provided by YP.comI've been coming here for a few years ever since I moved to LB. Always have good experiences here, quick and easy.
10/25/2008
Provided by YP.comFor many years I have been a customer of ACA Automotive in Long Beach. I have referred my family and friends to ACA and they love the service and honesty. I live in Orange County and many of my friends have traveled to Long Beach for service. I submit this recommendation with sincerity. Jon Wallin
07/18/2008
Provided by YP.comCame with a problem that was very difficult to find, but these stuck to thier guns and found it and fixed it. Cant tell how good it feels to find some one who really cares about you and sincerly wants to help.
Keep up the great work guys!!!!
07/15/2008
Provided by YP.comI took in my 2000 Chevy Astro for a smog check using their early bird drop off service. I went during lunch to pick it up and everything was done. Smog check completed, certificate E-transfered to DMV. I walked in paid for service and walked out in less than 5 minutes. Easiest smog check I've ever done. You guys ROCK!!!!
06/13/2008
Provided by YP.comThe service managers are friendly and accomodating. ACA provides transprotation to and from this location, when your car is repaired. They also charge top dollar and may sell you something that you may not need. I had a second opinion from another garage and for the same repair saved over half of what ACA charges. Even an estimate from a dealership for the same repair was less in price.
10/17/2007
Provided by YP.comACA has the best service in town. I recently took my car in because I heard a weird noise coming from my engine compartment and couldn���t figure out what the problem was. The guys at the desk were more then helpful and even gave me a ride home in there complementary shuttle while they diagnosed my car. Come to find out my fan belt was about to break. I recommend everyone to ACA for quality service.
10/16/2007
Provided by YP.comI live very close to this location in Long Beach and have been taking my family's vehicles, friends vehicles and my trucks here for over 10 years. ACA has always had quick service and talented personel working for them! Lond Beach and my family are lucky to have an honest Auto repair shop right in our backyard. Highly recommended with a decade of positive experiance to back it.
09/07/2007
Provided by YP.comTOOK TRUCK HERE,AFTER JUST HAD IT DIAGNOSE AT DEALERSHIP, TRIED TO SAVE MONEY, THEY SAID THEY DIAGNOSE MY TRUCK, AFTER, I FOUND TAMPERING IN THE ENGINE LOST SCREWS, UNTIGHTED BOLTS AND NO STRAIGHT ANSWER TO THE PROBLEM TO FIX THE ENGINE, BUT TOLD ME THEY CAN REBUILD FOR 4,000 DOLLARS TOP END 1400.00 NOT GUARANTEEING THAT IT WAS THE PROBLEM. TAKE YOUR CAR SOME WHERE ELSE!!!!!!!
More Business Info
TAILORING THE SERVICE EXPERIENCE
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- *Brakes *Smog Inspection & Repair *Oil Changes *Performance Diagnostics *Dealers Maintenance *Tune-ups *Mufflers *Electrical Systems *Alignments *Suspensions *Steering & Tires *Engines *Transmissions *Engine Misfires*Diagnostics *Engine Lights*Window Operation*Electrical* 30,60,90,120 and up Service
- Brands
- MOST ALL BRANDS
- Payment method
- financing available
- Location
- Corner of Clark & Willow @ The 405 Freeway.
- Neighborhood
- East End
- Amenities
- SHUTTLE SERVICE 2011 Press Telegram Winner for best Auto Repair AAA Approved Facility 22 Service BAYS lOANER VEHICLES MASTER AND ASE TECHNICIANS LATEST TECHNOLOGY CLASSICS TO HYBRIDS WI- FI GREAT WAITING ROOM MANY YEARS AT THE SAME LOCATION CORNER CLARK AND WILLOW @ THE 405 2 TO FIVE YEARS WARRANTY PASS OR NO PAY FOR SMOG CHECKS (MOST VEHICLES)
- Languages
- English, Spanish
- Accreditation
ASE Certified
- Associations
- AAA ASE Better Business Bureau Bureau of Automotive Repair Mitchell On Demand
- AKA
Advanced Computer Automotive Inc
- Other Link
- Other Email
- Categories
- Automobile Parts & Supplies, Auto Oil & Lube, Auto Repair & Service, Auto Transmission, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Electric Service, Automobile Inspection Stations & Services, Brake Repair, Emissions Inspection Stations, Mufflers & Exhaust Systems, Radiators Automotive Sales & Service, Truck Service & Repair