Intex Recreation Corp
4001 Via Oro Ave, Long Beach, CA 90810
Reviews
08/15/2016
Provided by YP.comOne star because minus 5 not an option.
Don't order from this company unless you want about 3 hours of aggravation from customer service and not get resolution.
06/09/2016
Provided by YP.comAbsolute worst customer service I have ever dealt with. Ordered a new pump, they sent a salt water system. They admitted their mistake and then told me it would be another 20-25 business days until I get what they already had my money for. They actually told me to request a refund and buy a new pump from Amazon as it would get to me quicker and have better backing if anything went wrong. NEVER AGAIN
08/27/2015
Provided by YP.comintex is a bad company have the intex 1600 salt and sand filter the pump has gone out 5 times in 14 months each time they send a new pump and within a week it freezes up # 6 is on the way I asked to exchange for a different system and offered to pay the difference they said no and the customer service is bad they no nothing about the products and refuse to let you speak to a supervisor bad product bad service and they do not care about the customer
08/22/2014
Provided by YP.comI needed a filter part. I ordered it and payed for 2 day shipping. I received the wrong part. I was told the right one was on the way and would be there in 7 to 10 days. It was being shipped ground. 1 month later still no part and now told it is discontinued. The customer service people are in China and don't speak very good English.
06/11/2014
Provided by YP.comHorrible customer service !!! They don't speak english !!!
05/21/2013
Provided by YP.comHORRIBLE CUSTOMER SERVICE. Bought an above ground pool online, was told it would be at my home (in Canada) in 7 business days from the day it shipped. Been 3 weeks and not here. Called "customer service" line but I dont speak chinese. Nobody spoke english. The Long Beach facility posts a contact number which just redirects you to china and the cycle starts all over again. I was also told I would be given a tracking number (in a generic email) but was not and customer service has no way of telling me what that might be. I am calling to cancel order. Dont waste your time. I can only imagine what would happen if the pool is defective in any way and I need to return it. Pffff.
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Neighborhood
- Carson
- AKA
Intex Properties Perris Valley
Intex Properties Inland Empire
Intrex Recreation Inc
- Other Link
- Category
- Warehouses-Merchandise