Comcast

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I am very angry that 3 comcast/Xfinity salespeople banged on my door during dinner. When I asked (through my safety window) "who are you?" the woman said "we're your local representatives." I thought she meant political reps. So I opened the door & she began her spiel. We do NOT want any cable at all ever. We will NOT buy from people who bang on our doors & try to get us to open under false pretenses!

COMCAST SUCKS!!!! I sat on hold over 30 minutes to get an agent who didnt even want to help me then she gave me information that a sd dvr could no longer be ordered due to comcast only offering hddvrs however online shows that you can get 3 different kinds. Obviously something is not being updated. then after requesting for a sup because of the agents attitude i had to wait over 40 minutes and still never got to talk to one, instead she then came back on the phone said she walked over and talked to a sup and was advised to offered a discount on my dvr service. that i dont have yet. i have been on the phone over 89 minutes thats 1 hour 29 minutes of my time after a long day at work where i also do customer service. if i ever treated a customer the way comcast treats theirs i would lose my job. I really hope this company sees the importance of customer service. I only have to have them for 2 more months and most certainly cant wait to get my DIRECTV re-installed. The day i cancel my comcast will be the happiest i have been with them. I have only been with comcast 1 month and have had to call in 3 times as well contact online support and every time it is nothing but the worst expeirence i absolutly dread having to contact this company in any way. And it was so hard to find a place online to write my complaint that I have taken it everywhere but the comcast site.

Absolutely terrible. I was promised a $25 a month service for a year when the guys came to my door, at 6 months they tried to jack it up to $66 a month, so I called and they said that promotion was not available but they could give me a credit and waive the modem fee for another six months that would effectively keep me at that $25 per month mark. Just got a bill that shows they have been charging me 66 a month since december (4 months earlier than was promised) So when I called to get them to remedy the situation they were absolutely NO help whatsoever. Do yourself a favor and just avoid comcast at all costs. They do nothing but jack you around and waste your time. I cancelled my service and am going on to centurylink. Just don't do it. All of this taken into consideration don't forget that I had to call almost monthly to have them help me fix my modem. I will absolutely NEVER use any of their services again.