McDonald's

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WE WERE JUST IN YOUR DRIVE-THRO, ABOUT 6:45PM. WE DID HAVE A BIG ORDER THEY SENT US TO THE DRIVE THRU (PENELITY BOX) THE ASSOCIATE SAID IT WOULD BE 2 MIN. WHICH I UNDERSTAND. HOWEVER WE SAT IN OUR CAR FOR 10 MIN. SO WE WENT IN TO GET OUR ORDER. NOT ONLY DID THEY NOT HAVE IT THEY LOST THE ORDER OR GAVE IT TO SOMEONE ELSE. SO WE HAD TO WAIT ANOTHER 5 MIN. SO THEY COULD FIX OUR ORDER, PLUS FIX OUR OWN DRINK. IF WE WANTED TO GO INSIDE WE WOULD HAVE GONE IN. BUT WE DIDN'T.

MC DONALDS IS CONSIDERED FAST FOOD. TONIGHT IT WASN'T. IF WE WANTED TO SPEND THIS MUCH TIME WE WOULD HAVE GONE SOMEWHERE ELSE.

WE DO FREQUENT THIS STORE QUIT OFTEN AT LEAST 2 TIMES A WEEK BUT ARE WONDERING IF WE SHOULD START GOING THE EXTRA MILES & GIVE OUR MONEY TO SOMEONE WHO ISN'G GOING TO PUT US OFF!

I HAVE WORKED FASTFOOD BEFORE WE WERE NEVER ALLOWED TO SEND A CUSTOMER TO THE PENALTY BOX. BUT I UNDERSTAND THE CONCEPT HOWEVER YOU DON'T LOOSE THEIR ORDER!