Mountain Mist Spas
1240 Ken Pratt Blvd Ste 4, Longmont, CO 80501
Reviews
07/13/2012
All I needed was Silica Sand but they were very nice and helpful.
06/01/2012
Poor customer service. I bought pool parts that were made of pvc that cost 10 times more that pvc from Lowe's. The clerk in the store belittled me for going to Lowe's first. The Mountain Mist parts didn't fit so I called the store. No one answered so I left a message. I have never received a return call. The store has a no return policy. I go out of my way to avoid ever returning to this store.
01/11/2012
I had Mountain Mist Spas repair a pump and they installed the wrong parts. When I put it back in the hot tub it immediately started leaking before I even turned it on. It had not been tested, and completely failed. I had to go and buy a new pump assembly from another dealer, make another 2 hour trip, and install it before the sub zero temperatures ruined the tub. They mislead me, then denied any responsibility, and refused to refund any of the charge. I am filing a claim as soon as the transaction posts. Stay away from this company!!!
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: - Extra Phones
Fax: 303-772-2058
TollFree: 800-354-4812
Phone: 970-335-9954
- Brands
- Bioguard, Hotspring, dimension one, hot spring spas
- Payment method
- discover, visa
- Location
- Diagonal Service Center
- AKA
Mountain Mist Pool & Spa of Longmont
Mountain Mist Pool & Spa
- Other Links
- Categories
- Spas & Hot Tubs, Sauna Equipment & Supplies, Spas & Hot Tubs-Rentals, Spas & Hot Tubs-Repair & Service, Swimming Pool Equipment & Supplies