Rocky Mountain Family Practice

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If you want honest caring dr do not go to this practice. I was seeing Diane Smith. She was not caring nor responsive when you needed her help. I had eye problems and she would not write a referral for me to an eye dr until I came to see her. She said she needed to follow medicare protocol before she could do a referral. In my opinion, this is a rip off because I think she just wanted to get paid by medicare for services that were unnecessary. I did get a referral from my neurologist and was able to get my eye problem diagonosed. What was she going to do when she saw me----she had no experience in this field, I am now going to look for another primary care dr, Her assistant Carmen was of no help. She just repeated what the dr told her with no compassion or concern. Telling me that a referral takes longer than 10 minutes to fax over, yet my neurologist did it in less than five, If a dr will not work with you, I suggest you move on, I did tell her off and she did not like my tone of voice and I did not think she had the compassion to be a APN.

I love this office. Have been going there for almost 14 years and everyone has been very nice to me. I don't know where all these negative feedbacks come from. I wouldn't think of going anywhere else. I go to Dr. Cooper. He and his nurse, Peggy are the best! They take time to listen to everything you have to say and are genuine and caring people. I've had only the best treatment.

Awful, Awful, Awful. This whole office was rude, hurried, impersonal. From the front desk to the doctor, there was not one pleasant experience. Read the reviews before you schedule here! There is no reason to visit this office unless you're somehow required to by law. They left me standing in hallways, not directed where to go next or what to do, repeatedly. I will never be back & wish I had read reviews before I scheduled!!!!!

Front desk receptionist, Linda, is horrible. She is rude and condescending and shouldn't be talking to people. If it weren't for the fact I really like my doctor there I would find a new practice just to avoid dealing with her.