The UPS Store
1105D 15th Ave, Longview, WA 98632
Reviews
12/08/2019
Provided by YP.comTerrible passport photo service. I need to renew my passport. I went to The UPS Store because it was convenient. After waiting in line, an employee took my photo. I'm tall, she's considerably shorter. She only took 2 photos and tossed one as too smiley. The other looked okay, not great, on the tiny camera screen. (I'm not photogenic.) After a long wait, I was given my photos and headed home.
The photos were bad - shooting upward from close range distorted my face. I look like I have a headache (I didn't at that time). Poor light. And my head was obviously larger than the 1" to 1 3/8" size limits clearly shown on the photo holder. I measured it at 1 5/8", a full quarter inch too big. It was even worse than my driver's license photo.
I went back to The UPS Store, waited through a long line, and requested a refund or redo. NO REFUNDS. An employee insisted the photos were fine and the right size. She couldn't read a ruler correctly! Another employee finally intervened and agreed the size was wrong. No reshoot to correct the distortion, just a long wait for the same terrible photos the correct size.
Not wanting to cringe at my passport photo every time I look at it, I went to Walgreens. The employee at the photo counter took several shots of me, selected one that looked decent, and sized it correctly. I paid a couple dollars more than at The UPS Store, but got a much better photo in a lot less time.
More Business Info
- Hours
- Regular Hours
Mon: Tue: Wed - Fri: Sat: Sun: - Extra Phones
Fax: 360-577-2637
- Services/Products
- Computer Access Document Shredding Faxing Freight & Furniture Shipping Mailbox Services Mailing Supplies Moving Boxes Notary Services Office Products Packing Services Passport/Photo ID Services Professional Printing Services Shipping Services Small Business Services Stamps & Postage
- Brands
- shipping
- Payment method
- amex, cash, check, discover, master card, visa
- Neighborhood
- New West Side
- Other Link
https://locations.theupsstore.com/wa/longview/1105-d-15th-ave
- Categories
- Mail & Shipping Services, Copying & Duplicating Service, Fax Service, Mailbox Rental, Notaries Public, Passport Photo & Visa Information & Services, Printing Services, Shipping Services