Treasure Chest of Longwood

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Used a landscaper advertised in their flier.- "Bret Douglas Purveyors of finer Horticultural Services"

He came out and did one days work and requested a check for materials to cover the newt phase. As soon as the check cleared he stopped returning phone calls and I never saw him again.

I followed the dispute arbitration process that Treasure Chest required - I sent them a list of my documentation and my complaint.

When I called Treasure chest to enquire about the state of my complaint I was told they did not want to speak to me about the issue at all and they hung up on me.

I have since found out that Bret Douglas has a history of not finishing jobs once he has recived a check

Apparently Traesure Chest is also aware of this - I am not the first to complain - yet they choose to ignore customer complaints. The seem more interested in their advertising revenues than in the integrity of their business

I have since filed complaints against them all the way from the Sate Attorney General to the local BBB and have filed a civil complaint against Bret Douglas



Avoid them at all costs !!!