Bella Mia Boutique

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i wish i would have read the review below before buying dresses from Bessie. i went in found some nice dresses and i thought it was a good deal. she told me to come back with measurements. i drove back to la a couple weeks later. i told her i was from out of town. i had all the measurements and she was pulling off dresses. i notices some looked so big for petite bridesmaids. i took them cause i had already driven 3 hours. She took my cash no purchase receipt and gave me a business card. i still needed 3 more dresses and she said i could exchange whatever didn't fit. She said" if you find you need to change these sizes listed call me asap" i left and among all the bridesmaids none of them fit but with swapping among them i was only left with 1 that did not fit. i tried calling her cause at this point i knew exactly what sizes i needed and she never answered for 2 weeks called and it just rang. im pretty sure the number is fake. i finally arrived a ccouple weeks later. she knew it would be later due to being out of town and when i walked in she said "you never came so i dont have the dresses" i guess she sold them!! i said 'what do you mean? i just drove 3 hours for these dresses, they are for a wedding" i told her "i have been calling you and no answer is this even a real number" she said "oh i can order them" i responded you told me that last time and look no dresses. she picked up the phone and called another shop that had dresses and she left with my sizes and my money. when she came back she handed them to me in a white bag and i left. i kept my exchange for fear that i would get something even more ill fitting. The previous dresses were in 14.16.18 and now these would be L,XL etc i didn't want to risk not having dresses at all so i was willing to take them. She locked up and came back with the dresses and i left the store. When i opened the bag i realized the dresses were all oversized. a triple x for size 12 . i was so done with her and any situation would lead me back to square 1 so i left with the dresses. The bridesmaids will have to have 5 inches altered. i went there to save them money but now they will not be saving. Had i know better i would have gone to a local store. Bessie is a liar and a thief.....beware!!!

This is the worst store! I visited this store last weekend looking for a gown, and I was treated so bad by one of the employees. After looking around several stores that carry almost the same dresses, I decided to try on two dresses at Bella Mia Boutique. I really liked one of the dresses and considered coming back to purchase it. After trying on the dresses I decided to wait and kindly told the employee I would come back after I decided. A second employee raised her voice and asked the employee who helped me why she had shown me two dresses if I didn't even buy one. She went on to say that she didn't understand why I would need more time to think about it if it wasn't that expensive, that it wasn't like it was a car, and that it wasn't $1,000.

Well sorry lady, but not everyone will buy the dress after trying it on!! And who are you to judge so quick? You didn't know if I would come back to buy it!

The owner sat there and laughed at his employees comments. I told her that her comments were extremely rude as she didn't know if I was coming back, but she didn't seem to care nor did the owner. I overheard her making similar comments about another customer who was next to me. However she made the comments in Spanish and the customer did not understand.

All in all, what can we expect from LA? The dresses are so cheap and overpriced. The material looks extremely cheap! And this is why I rather shop at Nordsrtoms than this low budget store that doesn't even have customer service.

And to the short, thick lady with gray hair with that big mouth; learn how to treat people! I suggest you stop by Nordstroms to see what customer service looks like. Miserable lady! And to the owner at Bella Mia Boutique; SHAME ON YOU!

This is the worst store!!!!! THEY ARE NOT TRUST WORTHY! I needed 3 dresses and BESSY said we can order from the catalog. SHE SAID NO PROBLEM! I told her what dress we wanted and she ordered it for us. She said she could only take cash for the order (fishy) but we trusted her. When we came back to pick it up next Sunday..THE STORE IS CLOSE. Needed to go back the following week. When we got there to pick up the dress it was already in white plastic bag ready to go. She opened it and showed the color and the size. And because we trusted her, we took the dress. When we got home, we found out it was not the WRONG dress and one of the dress was the wrong size. But she won't take the blame did not help us. We got stuck with the dress that are ugly and she would not help us. DO NOT BUY FROM THIS STORE. THEY ARE OVER PRICE TOO!!!!!