LensCrafters

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CLOSED NOW - Opens at 10:00am

December 12, 2013 I went to lenscrafter at the downtown (at the basement of Target) to buy Oakley sunglasses. The $160 Oakley would only be $60 after a discount of $100 from vision insurance (for frame). Long story short, I had to undergo eye exam as suggested by their staff to avail it. Well, after almost 2 hours of wait plus eye exam, I had to know the bill. This lady staff priced the holbrook oakley (which is regularly priced at $160 at a ridiculously high price of $524 or something. Hello? Are you ok? Instead of feeling bad, I kept laughing. I don't recommend this store to others. The guy staff are good- professional, accommodating. The Asian lady doctor was amazing. But the lady staff wanted to rip me off my money big time. She acted like a street robber. Two hours after I left one of their staff called me and asked what happened. I told him everything. He asked me to come back if I need something. Really? Why would I do that? Suggestion to lenscrafters: Don't drive away customers by luring them to have their eyes checked for a free or discounted price of eyeglasses or sunglasses, and then charged them with ridiculously high price- an oakley holbrook which originally is only $160 for $500+. I can't be stupid to buy it, and more stupid to go back to your outlet.