Yiwen Liu Corp

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I called Dr. Liu's office to make an appointment to visit Dr. Liu for my mother at 1:34pm today( a Tuesday). The phone ranged for 48 times before someone picked up the phone. I was irate and asked if the person answering the phone know many times the phone ranged? She replied "many". I then asked to speak with Dr. Liu directly but was told that Dr. Liu was with a patient and cannot come to the phone. The connection then went dead.



Thinking that there may be a problem with the phone connection, I called back immediately.



After 8 rings, the person answering the phone identified herself as Dr. Liu. I explained that I would like to make an appointment and mentioned that I had just waited a long time to have my last phone call answered. Dr. Liu replied that she and her office were at lunch and therefore not answering phone calls.



(What happened to the patient?) I was told seconds ago that she was with a patient and cannot come to the phone and now she is at lunch and therefore not answering her phone. What gives?



I have read about their dental equipments on the web. Why don't they have an answering machine?



Our phone call ended by Dr. Liu saying that if I am not happy with her phone service, I will properly not be happy with her dental service either and refused my appointment.

Dr.Liu has restored my faith, in going to the dentist again. She is a Very Skilled, Caring Dentist that does Very High Quality Work, here in Palms/WLA. I have found her and cannot wait to go back... YES...TO THE DENTIST !!! I would Highly Recommend Dr.Liu and her friendly staff to Everyone !!! Thank You Dr.Liu !!! This is a "Very" Professional Corp.

Convenient location and parking, nice office, kind staff, and a great dentist who is very skilled.

Dr. Liu is a great dentist. When I walked into her office. I was amazed on the office newest top of the line dental equipments. The staff are well trained. I really enjoy going there. I would recommend to anyone who is fear of going to the dentist. The smile makeover she did for me I got great comments from my friends and co-worker. Thank you Dr. Liu.