A-X Propane Co

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I have been with this company for 28 years. I have had my ups and downs financially over the years and they have kept my home warm during the winter when I had financial problems. During those bad times, I called them and explained things to them and they have worked with me and I am grateful. The staff is very friendly. When I built my home and propane was installed, I was unfamiliar with how it worked. I moved in in September of that year. The first Christmas Day I had completely run out of propane and it was cold. I called and they delivered that morning and two kind gentlemen came out to relight all my pilot lights. They went above and beyond the call of duty and I was truly thankful to them. I would recommend this company for propane use and service.

This company came to my home and turned off my propane tank this morning. I called and they informed me that this is "their way of getting my attention". I have never had anything left on my door or sent in the mail at the physical address at which the tank is at. I have been informed by 3 other companies that this is a "last resort" measure, not a first attempt at contacting a customer. I have not needed propane for 3 years, so therefore this caring company cuts off service for no reason except that they are too lazy to do their jobs properly.

A-X Propane installed our tank when our east mountain home was built, and they have been our propane supplier for 21 years. They have consistently provided excellent service and rapid response times when our tank is low. Last night we ran out of propane, and the gas delivery truck and a service technician were here within 3 hours of my phone call this morning - despite an overnight snowstorm - to refill my tank, and test and relight my appliances. They have never delayed a delivery, and often show up even earlier than their estimated delivery time.

A-X Propane has HORRIBLE service!!! Very rude people (PAULA) and are making us pay more than the driver told us! I am switching companies! Please look at other reviews about this. It will save you time and money!

DO NOT USE THESE PEOPLE. They do not value your business AT ALL. I recently bought a house. I dotted my T's and crossed my I's so to speak and bam I owned a home. A few months later I started getting harassed by this company stating that i needed to Fill out some forms so that i can set up an account with them because they owned the tank and If I didnt they were going to come pick it up from my FENCED in property. I have proof of purchase of the Tank but they didnt care. Well long story short, They have trespassed Numerous times on my property and have HARASSED me over the phone repeatedly. Well finally today after all the mix up they call me and tell me there was a glitch in their system and that I in fact do own the tank and sorry. I asked them if they valued my business that they should show me some kind of sign of faith and PAULA the lady whom I spoke to said "We dont owe you anything" Then I stated "Well If you value your customers and want my business" then she cut me off and said she didn't want my business. DO NOT USE THESE PEOPLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Don't say I didnt warn you