VCA Town and Country Animal Hospital

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CLOSED NOW - Opens at 7:30am

I took my new 18 year old cat to Town and Country for her first visit because she needed a refill of methimazole for hyperthyroidism. I was very impressed by the communication, compassion and knowledge of every staff and medical person I saw that day. Stacy was fun to talk to when I made the appointment two days earlier on the phone.

Dr. Katrina Schmalakova, or, "Dr. K" was outstanding and sweet to my cat. I wanted to get a fresh start with baseline labs even before I got to the appointment. I wasn't pressured into any extras. We agreed to wait on a urine sample until we saw the blood results. Dr. K called me the next day and told me that Idgie's T4 level. She emailed me a scan of the full labs and also all the scans of paperwork from Idgie's prior vet in the South Valley. This excited me because from my own family care doctor I would have to pay $20 for the first 10 pages and a dollar a page for any additional page, but Town and Country charges nothing. I exchanged more emails with Dr. K about the labs other than the T4 and she was really thorough with answers to all my questions. She encouraged me to email her with any other questions. Since I had commented that I am trying to learn Russian, she told me to feel free to ask her questions about Russian as well!

We agreed that no urine sample would be needed for now because bloodwork shows good kidney functioning. I was concerned about ALT seeming to be high according to the normal range indicated, but Dr. K was reassuring about liver enzymes. She also explained the CBCs which she said would explain symptoms of infection if there were any. Overall my senior kitty looks to be likely to live well into her 20's, which makes me happy because she is very cuddly.

I enjoyed everybody at VCA, even other pets and owners, and Idgie was comfortable there and didn't seem frightened at all in the examination room. I recommend this VCA clinic for any pet owner or anybody who simply wants to be around good people.