Cook & Reeves Vans Sales and Rentals
4443 Dixie Hwy, Louisville, KY 40216
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Reviews
11/20/2017
Provided by YP.comWe rented 4/5 15+ passenger vans for a football tournament the weekend of 11/17- 19. Charged twice without explanation, but met with blame, denial and interrogation from office mgmt Chris when trying to rectify the situation. More attitude than customer when trying to obtain and explanation on why extra charges were on hold during weekend. No compensation offered or implied. A threat to be hung up on while trying to discuss situation. Has to counter with calling an officer to make report of theft because of the neglect to investigate situation before being called "a liar". Van was returned in prestin condition, on full tank and fully vacuumed before return. The MOST unprofessional rental purchase from a football team who gives over $3000 wortj of business at a time. He made it the most stressful nd uncomfortable transaction ever, another company will be used next year and beyond.
02/12/2013
Provided by YPmobileMore Business Info
Top-quality vehicles, personal and friendly service
Rent The Perfect Van For Your Needs At Affordable Rates.
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 502-447-8263
TollFree: 888-597-9674
- Services/Products
- Wheelchair Vans
- Wheelchair Van Rental
- Short-Term Rentals
- Wheelchair Transport
- Luxury Conversion Van Rental
- Weekend Rentals
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- amex, discover, master card, visa
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- Shively, West Louisville
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- Van Rental & Leasing, Disability Services, Special Needs Transportation, Used Car Dealers, Used Truck Dealers, Van Dealers
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Services: Wheelchair Vans, Wheelchair Van Rental, Short-Term Rentals, Wheelchair Transport, Luxury Conversion Van Rental, Weekend Rentals, Online Reservations