Pep Boys
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1001 Breckenridge Ln, Louisville, KY 40207
1001 Breckenridge Ln, Louisville, KY 40207
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08/19/2016
Provided by YP.comPep Boys at 1001 Breckinridge Lane in Louisville refuses to take responsibility for a ruined engine following a botched repair to my 2011 Ford Escape. The car has now been sitting at Pep Boys since late June. After inspection, the manager claimed that his repair had nothing to do with my ruined engine but refused to provide any explanation why it was not, especially considering the repair involved engine work that if not done properly could cause catastrophic damage to the engine. The manager promised to have a certified Ford mechanic inspect the car to back up his explanation, although no explanation was provided. Since then, I have heard nothing from the manager, he has refused to allow me to inspect or make copies of any paperwork concerning his inspection, has never indicated that a Ford certified mechanic looked at the car, has failed to have the area manager contact me. Now both the shop manager and regional manager are ducking both certified letters and calls from my lawyer.
More Business Info
- Hours
- Regular Hours
Mon - Tue: Wed Closed Thu - Sat: Sun: - Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- master card, visa, amex, discover, check, cash, diners club
- Location
- Breckenridge Shopping Ctr
- Neighborhood
- East Louisville
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Link
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers