The Eye Care Institute
1536 Story Ave, Louisville, KY 40206
Reviews
10/05/2023
Provided by YP.comI have been a patient for SEVERAL years and always mindlessly paid the "contact fitting" fee at checkout. Today after not being "fitted" for contacts since my prescription has not changed in probably 3 years. I informed the cashier that I did not have a fitting and that I shouldn't be charged the $60 fee. They were not amused and brought out the contact specialist who inaccurately cited State law as the reason. Well after some research and a call back I was able to explain to the "professionals" that a contact fitting is not required every year by State law and that their website mentioned a $40 fitting fee for existing customers and not $60 which according to the website is for new customers. Well then the customer service representative changed her tune and told me that I was charged $60 because of my complicated prescription. Interestingly, I wear only one -3.0 correction lens and have for several years! Not too complicated if you ask me. Please review your charges if you choose to patronize TECl and let others know!
09/28/2017
Provided by YP.comI've been going here for quite a few years and I've found they're great. Dr Greene did my surgery and it went just fine
09/06/2017
Provided by YP.comI have been a patient here for over 10 years.
Everyone has been very helpful and friendly. Dr Green is fantastic.
07/25/2017
Provided by YP.comI've always had a wonderful experience here & the staff are very nice especially Adrienne, whom I love talking too.
05/16/2017
Provided by YP.comDr. Parker has been my doctor for years. She's great. She understands my many vision issues and takes the time I need each visit.
05/16/2017
Provided by YP.comI think the service is excellent. There is no waiting period. My doctor explains everything to me so I can understand it. My doctor allows me to ask questions and provides good answers so I can understand it. Everyone greets you with a smile. Clean environment
05/15/2017
Provided by YP.comExcellent service, Monica and Aleda Rock! Jennifer in optical is very helpful, smiling faces help the day go by! Kindness is greatly appreciated.
05/04/2017
Provided by YPmobileVery friendly professional staff. Very nice facility offering a multitude of vision services. I would highly recommend.
04/21/2017
Provided by YP.comThe personal are always friendly and very professional, I feel they alway care for each customer individually , which means a great deal.
04/21/2017
Provided by YPmobileI along with my mom, daughter have been patients with Eye Care Institute for several years. Great care from doctors and staff.
04/13/2017
Provided by YP.comI have had a good expertise when I come in. Dr Green is very nice and very efficient. I've had two cataract surgeries and they went great
03/21/2017
Provided by YPmobileThe people there are friendly and very efficient. Dr. Greene is one of the best, if not the best in town.
03/16/2017
Provided by YPmobileHelpful staff.. clean facility... have been coming here for years, and, one bad experience will not prevent me from coming back...
01/24/2017
Provided by YPmobileVery polite, professional, and kind registrar great, Robbie, dr Myers is great, easy to find location. Taylor is very good at what she does.
01/19/2017
Provided by YPmobileEasy in and easy out expert service. Courteous professional door to door. Dr Meyer is the best. Spencer was great too.
01/12/2017
Provided by YPmobileMy experience has been great!!! I love Dr. Meyer, he is the best and everyone is so professional and friendly. Under Dr. Meyer's care my vision has improved tremendously. Adrienne is always the one who greets me and gets me signed in. She's the best!!
01/12/2017
Provided by YPmobileTook my mother here for her exam-- she loves it here! Very nice people work here, extremely helpful.
11/29/2016
Provided by YPmobileEveryone is very friendly and professional. Love this place. I had contacts that were irritating, so they helped me switch out for a new brand with no problems! Highly recommend.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Wed: Thu - Fri: Sat - Sun Closed - Services/Products
- We offer all eye services including LASIK, ReSTOR lenses for distance and near vision and many other vision correction options. We offer laser surgery for medical eye conditions as well as care and surgery for all eye diseases including cataract, glaucoma,diabetic eye disease and macular degeneration. We offer routine and family eye exams and contact lens exams. We have two great optical shops featuring the latest in designer eyewear, and you can order your contact lenses from us in person, by phone or online.
- Brands
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- Payment method
- visa, master card, amex, discover, check, cash, insurance
- Neighborhoods
- Butchertown, Central Louisville
- Other Link
- Category
- Physicians & Surgeons, Ophthalmology
- Other Information
Parking: Lot, On Site, Private, Free
Wheelchair Accessible: Yes