Rocky Mountain Property Management

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Basically girlfriend and I are both relocating to colorado from Illinois to work with State Farm. Sent in an application for a place we liked that we both gave $35 each for and after finally being told we were accepted to rent we told them our interest via 2 emails, 3 voicemails, and many unanswered calls they still havent gotten back to us. Its been well over a week and they still havent gotten back to us. They basically stole $70 and cant even give us the time of day for a phone call. Even after we were interested in another place. I cant believe how crappy this place is and the way they treat people.

If I could give zero stars I would. Please do not trust them. The communication is lacking and when a mistake is made on their side, it is always charged to the client. For instance, I wanted to add a dog to my lease. I called and emailed to verify that the pet deposit was $200. I have an email in writing that this is the case. 3 months after I got the dog and fell in love, they called to tell me they quoted me wrong and I had to pay an additional $300 deposit or get rid of the dog. Then we got notice that my rent was late. We have proof that it was given on time. As a courtesy (keep in mind I was not late and have a time date stamped photo to prove this) they removed the late fee but are still charging $25 for them having to contact me. They will say they notify you when they do not and they never answer emails or phone calls.

The last thing that really sent me in search of sending out a warning is that we had our heat go out twice this winter. We called the 24 hour emergency help and 3 days later they had someone come fix it. I had closed off all rooms in the house and had space heaters and the oven running non stop to allow the kids and I some comfort. We called 4 times one day to finally get someone to help with the heat.



DO NOT TRUST THESE PEOPLE TO BE GOOD LANDLORDS!

Worst place EVER to have manage your property!!! It took them a week to get the contract to us, another week to put up a sign on our property and the sign didn't even say For Rent, and their fees are outrageous. Our property sat for over a month and they still did not get it rented!!! We pulled out of our contract, with a hefty fee, and had 10 phone calls within 3 hours of posting it on Craigslist. We had our property rented that night! We have no idea what RMPM was doing for that entire month. They wasted our time and our money! Worst experience of our lives. Have not heard one good thing about them. Now we know why.