Rockford Truck Sales & Service Inc

Write a Review815-639-2000

After confirming with our usual dealer in our home state, we told the customer service person exactly what part we needed for our truck, not believing that we knew what we needed, he looked it up and came up with a different part number. Being stranded we decided to trust the staff at Rockford and special order the parts they said would work. Well it turned out they were wrong, it didn't fit and they wouldn't let us return it because it was a special order...guess they wanted us to special order more wrong parts...avoid this place at all costs.

After confirming with our usual dealer in our home state, we told the customer service person exactly what part we needed for our truck, not believing that we knew what we needed, he looked it up and came up with a different part number. Being stranded we decided to trust the staff at Rockford and special order the parts they said would work. Well it turned out they were wrong, it didn't fit and they wouldn't let us return it because it was a special order...guess they wanted us to special order more wrong parts...avoid this place at all costs.