Chick-fil-A
6416 82nd St, Lubbock, TX 79424
Reviews
11/17/2013
Provided by YP.comWrong order EVERY time we eat here. The manager gives us free meals for the continuous mistakes in our orders but it would be nice to get the food we ordered without the hassle of having to go back through the drive through every time we eat there. Today we ordered a meal through the drive through that the manager gave us free in apology for getting this order wrong a week ago. When i got our bag, free of charge, I parked on the side and checked it just to be sure we got what was ordered. OMG!!! The order was wrong again. How do they continue to do this…especially on a free replacement order given for this very reason!!! I went through the drive through again and got our correct order and told the kids at the checkout that we have this happen EVERY TIME we order here. They looked at me like i was crazy and said have a good evening. Something is wrong with the management of this place. They are kind and apologetic but why don't they fix the problem so they don't have to keep giving free meals and apologizing. Its become the standard and norm for us here. I think I'm no longer going to eat at this location. Hope your experience is better.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Extra Phones
Fax: 806-783-9503
- Payment method
- amex, company card, debit, discover, master card, paypal, visa
- Price Range
- $
- Other Links
- Categories
- Fast Food Restaurants, Chicken Restaurants, Restaurants
- Other Information
Cuisines: Family Style, Omelets, Fast Food, Chicken