Midas Auto Service Experts
5115 S Loop 289, Lubbock, TX 79424
Reviews
05/19/2015
Provided by YPmobileThey quoted a price no more than two hundred to replace calipers. Paid four hundred n here a few months later I had to replac em. They charged four hundred for basically nothing. They didnt even bleed my front brakes. DO NOT GO THERE. UNHONEST COMPANY. They really dont deserve any stars.
08/15/2014
Provided by YPmobileIf you use this place then i feel sorry for you having to settle for this unethical company. There technician are a joke. This place wanted to charge me $300 to diagnose the problem. No work, just a diagnoses. If you have to cheat custoners to charge that much for a diagnoses then i hope your company goes under. To top it off, my father in law that's a mechanic in another town was asked by their technicians what he thought the problem was. What a joke! Go elsewhere and let this place sink because if you don't then they'll nickle and dime you to death.
06/30/2012
Provided by YP.comWe had an appointment at 1:00 p.m. because the car was having severe engine problems. We then proceeded to sit for 3 hours waiting for them to fix our car. They wouldn't even look at it. Finally, we got fed up and went out to ask for our keys back to leave and go somewhere else. It was only then that someone FINALLY came out to look at our car. After checking it, they told us that they couldn't figure out what was wrong and sent us on our way. NEVER use these guys. They are incompetent and obviously don't care about their customers. I would give them 0 stars but yellowpages won't let me.
01/27/2011
Provided by YP.comI only gave them one star because i had to give a rating. Personally they get no stars. FIxed my entire breaks and break system one year ago almost to the day. Then I thought they were ok. Well yesterday my breaks went out. Took it to Midas and was told i would have to redo my entire front break system again! I would also have to pay another $800 dollars because even tho it was a break issue it wasn't their fault! I decided to take my car elsewhere for another opinion and had the rude attendant try to bully me and tell me there was no wasy my car could get out of their shop without having the new parts put on. When I asked if he was holding my car hostage till I payed for the new parts from them he said no he wasn't charging me right now but there was no way the car could go anywhere even by tow truck until i had them put the new parts on. Which i would have to pay for after they were put on. Thank goodness for AAA who had absolutley no problem getting my car towed out except for the attendant who chose to be rude to him also and curse about the situation around him. I will never go to Midas again and I highly suggest that you dont wither unless you want to be bullied and treated as if your a child who knows nothing.
I would like to apolagize for any misshap but I am the new manager here and would like to extend maybe a free oil change or some sort of maint flush for free in order for this customer to come back and see the changes. I am put here in order to repair any bad reputation this store has picked up. I promise bertter satisfaction and customer service
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Extra Phones
Fax: 806-794-6702
TollFree: 800-621-8545
Phone: 806-370-7752
Phone: 806-686-4910
- Payment method
- amex, discover, master card, visa, cash, company card, debit
- AKA
Midas Auto Service & Tires
- Other Links
https://www.midas.com/lubbock/store.aspx?shopnum=5865&dmanum=520
- Categories
- Auto Repair & Service, Auto Oil & Lube, Automobile Accessories, Automobile Air Conditioning Equipment, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Brake Repair, Brake Service Equipment, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive, Wheels-Aligning & Balancing