Pollard Pre-Owned

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Bad service all around. Their lies and deceit are the number one reason I went to a different dealership to purchase my new vehicle. My husbands truck that we purchased in May of this year isn't even drive-able. They lied about the warranty and what it covers. They are requiring we throw down $3,000+ to fix something that cause the truck's power steering to go out. This problem was mentioned to them and they said they couldn't track down the issue. I would definitely take your business elsewhere. They are rude and do not help by any means when you are put in a stressful situation due to their negligence.

The new finance manager Adam gets five stars. He was very helpful and listened to this woman complain for over an hour and was very reassuring. Unfortunately, he can't help the fact the previous team lied. Thumbs up to you Adam, you sure do have the mess to clean up.