Lufkin Jewelry On the Square

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I placed my ring with them for repair. It was a rainbow pride promise ring. It had the colors of the rainbow in it. They were supposed to replace three stones and that's it. They steam cleaned my ring and every stone in it fell out. They were supposed to replace everything with the rainbow stones. They replaced the stones but they're not the rainbow stones. The stones are uneven and crooked in places. I had to pay them to repair it but it is not the same ring anymore. Totally not satisfied at all.