Seal's Septic Service, Inc.

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I was very impressed with the timeliness of repairs to my alternative septic system. Particularly the expertise of your staff and especially Kevin. You pricing is also very reasonable. Would highly recommend to others.

We are the 9th owner of our home. The county didn't have records of where our tank was, but when I called Seal's Septic, they had the home on file from when they pumped it in 1996. Truly appreciated their up-front pricing, honesty regarding the possible issues we might face, and their professionalism when they came to the property. Would highly recommend them.

I just got my tank pumped by them and consider that I was deliberately misled about pricing. Before I booked the appt, I asked the woman in the office exactly how much it would cost. I also told her the precise location and road condition and that they would have to dig out the septic tank (though ''dig'' is an exaggeration - there was about 3 inches of loose dirt on top of the tank that they just pushed aside with a shovel in 5 minutes). She told me it would be $295 unless it was more than 50% solids, and that was it. Then after they pumped today, they hit me with an extra $75 charge for digging! I called the office to complain and pointed out that she had not told me this when I asked the exact cost, and if I'd known, I would have pushed the dirt aside myself. She was extremely rude and said, ''Well when you get your car fixed do you expect the mechanic to give you the exact cost?'' I said yes, I do, for the things he is already sure he will have to do. Finally she reduced the charge to $50, which is still outrageous. I'll never use them again, and plan to tell everyone I know in the area about it. They're not listed with the BBB, but I may file a complaint there too anyway.

I just got my tank pumped by them and am furious. Before I booked the appt, I asked the woman in the office exactly how much it would cost. I also told her the precise location and road condition and that they would have to dig out the septic tank (though ''dig'' is an exaggeration - there was about 3 inches of loose dirt on top of the tank that they just pushed aside with a shovel in 5 minutes). She told me it would be $295 unless it was more than 50% solids, and that was it. Then after they pumped today, they hit me with an extra $75 charge for digging! I called the office to complain and pointed out that she had not told me this when I asked the exact cost, and if I'd known, I would have pushed the dirt aside myself. She was extremely rude and said, ''Well when you get your car fixed do you expect the mechanic to give you the exact cost?'' I said yes, I do, for the things he is already sure he will have to do. Finally she reduced the charge to $50, which is still outrageous. I'll never use them again, and plan to tell everyone I know in the area about it.

I called and got an estimate for a repair to our septic drain field. It seemed high, but the drain field was failing and the health department said it had to be fixed right away or we'd be fined and our house would be uninhabitable. So we were desperate. I made the appointment. Waited and waited. They didn't come and when I called Missie said she thought I had hesitation in my voice so she cancelled the appointment WITHOUT telling me and it'd be 2 weeks for a new appointment. I was shocked. How can you do that? I hired someone else and they ended up being 1000 dollars cheaper AND they reseeded and strawed the yard which Seal's wasn't going to do. I WILL NEVER USE THEM AGAIN AND I WOULDN'T RECOMMEND THEM FOR ANYTHING.