La Clinica Day Spa

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I've recently had two poor experiences at this salon. It is not at all, all it is cracked up to be. My first experience and was my very last one in this area was a facial by Ilene I believe her name was. It all started and unfortunately in my mind ended when I lied down on the bed and saw my surroundings to be complete filth. The equipment sitting at eye level next to me and to be used was filthy and disgusting. I literally cringed. And from that point on started looking around more at the floor etc. etc. and it was all dirty. I'm such a polite person I didn't know what to do or say so I said nothing. The whole duration of the facial all I wanted to do was get up & leave. My toes were curled up is how tense I was. Then as we started to get into the actual facial it was not with someone who was truly experienced in this area I don't care how many yrs she has been there. Typically with a facial there is picking of pores and we did none of this. It was the feeling of her just slapping facial products on a face half way cleaned face and I'am very experienced in getting facials. It just overall was not being done the way a true facial is to be. Horrible experience overall. The 2nd was with my hair color and it looks horrific. All along paying good money as well. I also found one of the owners to be extremely rude which was appalling. Last time I checked I was paying for a service and was to be made happy, not the other way around. Lisa V.

I purchased a Groupon and was gifted another one. First time I went in July. I was pointed to an adjacent room and sat for 10 min. Nobody came to ask what i came for. A lady showed up and took me to wash my hair and applied the treatment. When I got on the chair for the haircut, a very young lady had trouble understanding how did I want my hair cut. I wanted a trim, about 1 inch everywhere, but since she hadn't seen me before the hair wash, she had no clue what final shape I wanted. She finished in 15 min. It took another 20 to fix the haircut. I kept pointing one thing, she would quickly adjust something and say "Done, this is it now, right?" Well, the answer was "NO" for 3-4 more times. In the end, it was ok, I didn't get compliments, but at least it was ok.



I went again Friday October 28th. This time, customer service was good. I got greeted at the door, the same young woman washed my hair, applied the treatment, and did the cut in the end. This time, the cut itself took about 1.5 hours. Amazing, I know, for a trim. But the girl was pleasant and I didn't mind it. Until I got home and I noticed how bad the cut was in the back and sides. There is a sharp oblique line in the back instead of the normal horizontal end. Same above the ear, one side is shorted that the other. But in the back it's very obvious. Even my husband who doesn't notice these things took a look and started laughing. And I also got a red razor burn mark on my neck. I felt the burn but I didn't realized how big and bad it looked. I will go ask them to fix it and I'll write again. But anyway, I don't recommend this place for a haircut to anyone. I would give negative stars if I could.

Thank you Debbie for giving me the most amazing facial I've ever had. My skin has never looked so good. I'm recommending you to everyone I know. You are the best!