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Reviews

MT
Mary T.

10/25/2018

Provided by YP.com

Dr. Michael White's practice is well worth the 45 minute drive. I am so happy to go to Dr. Michael White's practice! Every time I'm there I feel like I've entered my second home. Everyone there is exceptionally nice! As far as a dentist goes, he's great! As a kid I had a lot of work done at my pediatric dental office. It made me a little hesitant to go as an adult, but Dr. Mike and his staff made me feel at ease. I trust him and his practice and look forward to every appointment!

VJ
Vee J.

10/24/2018

Provided by YP.com

For my first visit I'm told I'm going to have xrays done. The hygienist gloved up then turned on the water for the cup, went into several drawers left the room twice still gloved up mind you. Came in with the pieces to do my xrays and dumped them on the counter. She put the pieces together and proceed to try and put them in my mouth. I stopped her for several reasons. One do I know the counter is clean. Two you left the room several times with the same gloves and proceeded to want to put them in my mouth. I work in healthcare and the rule is unglove once you leave a room. So then she gets the doctor. The doctor comes in and proceeds to tell me about how they follow OSHA practices and so forth, FYI: that's to protect the employees not the patients. She then tells me that the films have to be taken in the other room for processing to try and explain why the hygienist would consistently wear the gloves out of the room but... there were no films yet the xrays hadn't even been done. She proceeded to ask me if i wanted a referral to another provider. Considering the practices that I viewed I cannot feel confident that another provider they would refer me to would be much better. I did not feel comfortable with the situation and left. I do not recommend going here if you are looking for a professional and sanitary dental office.

claimed iconBusiness Response10/25/2018

Hello Vee, This is Dr. White. Please let me tell you how sorry we are that your experience in our office left you with this impression. We at Galleria Dental take great pride in adhering to the highest standards of infection control, including autoclaving all dental instruments, regular spore testing of our autoclaves, disposable single use items, thorough cleaning and disinfecting of all counters, carts and chairs, triple barrier protection and regular infection control training. We are always looking for ways to improve our infection control practices and our entire staff will review your visit to look for any area that can help our office to insure that our patients are aware and comfortable with our strong commitment to their dental care being provided in a safe and healthy environment.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Wed:
Thu:
Fri:
Extra Phones

Phone: 410-825-6588

Payment method
discover, all major credit cards
Location
Galleria Towers
Neighborhood
Lutherville - Timonium
Categories
Dentists, Cosmetic Dentistry, Dental Clinics, Dental Hygienists, Dental Labs, Endodontists, Implant Dentistry, Oral & Maxillofacial Surgery, Orthodontists, Physicians & Surgeons, Oral Surgery, Prosthodontists & Denture Centers, Teeth Whitening Products & Services
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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