Reliable Security Solutions
Macungie, PA 18062
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12/07/2016
Provided by YP.comOne of our security cameras stopped working. We called RSS and asked if they help us fix it. The technician came and looked what he has to look. He said he can't solve the problem. We called another company. They changed a network cable and the camera was back online. After some time we received a $150 invoice from RSS. ($25 trip charge+$125 service) We said they couldn't solve the problem and we can pay 1/3 of the invoice ($50) They said we have to pay in full or they will take legal action. I explained it was a cable problem, and they failed to fix the problem. They said their technician was supposed to look at the camera itself, not the cables of the camera, and the camera didn't have any problems. Now we have to pay $150 because RSS thinks fixing a CCTV camera doesn't involve looking at the cables that connects it to the server. Very disappointed.
12/26/2013
Provided by YP.comSee their website for great reviews www.reliabless.com
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Phone: 610-967-4748
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- Categories
- Security Control Systems & Monitoring, Security Equipment & Systems Consultants