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KB
Kelly B.

07/22/2014

Provided by YP.com

Avoid this Place! I shopped arround for estimates to find someone to do minor body repair on my car and I mean minor, a few small cracks.



I called Action Enterprise LLC. and spoke with Randy, and then texted pictures of the areas to be repaired, he said it was not a problem to fix and would take a days time. I went in for a quote, we talked price and timelines. I left my car there and made it clear I had a work conference to leave for so if he didnt think the car would be done in time, that I would hold off on getting the work done, he said not to worry, it would be.



I left feeling fine, Randy seemed nice, and it was just a couple of minor repairs so I wasn't expecting anything terrible to happen. Little did I know what a big mistake I was making.



The first day he said that the cracks were repaired, primed and ready for paint, then as the day went on he said that he was sent the wrong color paint so the car wouldnt be ready. Fine, things happen, so I pushed back leaving for another day.



I was told first thing in the morning they would start painting and by the afternoon the car would be ready. The second day we spoke a few times, each time he said everything was moving along just fine. In the afternoon he said the car was almost ready to be picked up, it needed a bit more time to dry, about an hour or so. The hour comes and goes and there was no word from him. I called, he didnt answer. I texted he didnt respond.



I finally drove there to find some man just hanging out looking like he was read to go out on the town, I asked where Randy was, he told me that there had been a "paint mix up" yet again and that Randy had left for the day.



I went over to my car and not only had he left and didn’t bother to call me, Fully Intending to keep my car there for who knows how long, he had barely done any of the work we had talked about. Only one of the cracks had been fixed and primed, not painted and now there are now brand new, noticable and deep scratches on the rear panel of the drivers side.



I then retrieved my keys from this unnamed guy and drove my car home. Hours later Randy texted me and told me it was someonesles fault, "his paint guy", and that he hates looking like a fool. Huh? What? Really?



He barely did anything in the two days my car was there, he lied continuously to me throughout the 2nd day, he left intending to keep my car there and now my car looks worse than it did prior to leaving it with him.



Action Enterprise is a hack spot, they have no business advertsing auto body repair services. I cant speak about mechanical repairs but if this is any indication of their work ethic and skill set, everyone should steer clear

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A+
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Category
Towing
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